How to automatically create TFS work item from emails

Question

Does Visual Studio Online or TFS on premise offer the functionality to create work items from received emails?

I would like clients to be able to email through requirements and issues without having to navigate around the UI.

Solution 1

What about having them just log work items directly, instead of going through email. Work Item Only View

Other email option is TeamCompanion ... noticed this on an old post from Brian Harry, it don't know anything about it but looks like has Outlook 2013 support.

Solution 2

There are many ways to create work items from Outlook objects. You can write a quick VSTO add in to do this yourself (happy to help there if you like) or as Gern mentioned you can use one of the many products in the market. I'd recommend TMO but fair disclaimer - I am the founder of this product. Which by the way also means that I am always around to answer questions directly should anyone need me to :)

Comments

[Petter Friberg]

Related TFS 2010 and Outlook 2013 integration

[Alex Gordon]

anything for tfs 2015?

[Kye]

@l--''''''---------'''''''''''' nope. Use Zendesk or something similar.

[Mohanvel V]

How to use the TMO? can you help me with some documentations?

[Nikhil]

Hi Moanvel, there are plenty of short videos on the site gotmo.co.uk The best way is to download the product and click the buttons. It is fairly easy to get started with. Especially now with the Auto Pilot mode (gotmo.co.uk/blog/auto-pilot) TMO will automatically create work items without any manual input! Do check it out.

[Joshua Frank]

That TeamCompanion link is dead.