I/O errors are reported when I try to install Ubuntu, but the SMART data is good. Is my hard disk dying?
5,722
It appears that you have at least one bad sector at LBA 10591896. Boot the livecd and try running this command, and be sure to type it exactly:
sudo dd if=/dev/sda bs=512 count=1 of=/dev/null skip=10591896
If that gives you an IO error, then try writing to it:
sudo dd if=/dev/zero bs=512 count=1 of=/dev/sda seek=10591896
If that works, run the first command again and see if it now works, then check the smart stats again. Either there should be a reallocated sector, in which case, the drive remapped the bad sector to a spare one, or the write corrected the problem. Run the long smart selftest to see if there are any more errors and repeat. After that, use the disk utility to check the filesystem.
If the reallocated count is still zero, you should be good to go, if it isn't, then the drive has some damage and you may want to replace it.
Author by
James
Updated on September 18, 2022Comments
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James over 1 year
When I try to install linux, it tells me there is an input output error on dev sda.
I have tried both Ubuntu and Mint on two different computers. So that narrows it down to the hdd.
After hours of googling and trying different things I tried making the hardrive
ext4withgpartedbut that comes up with an error. This makes me think that the hdd is bad.There are a few reasons I think the hdd isn't bad. I can use the hdd in windows fully. Windows and
gparteddisk health checks both say it is fine. ItsSMARTdata is all good.So... help?
Last week when I checked the smart data was all good. Now it is bad. Odd. So I now am pretty sure I have a dead hdd. I am posting the smart data here anyways.
smartctl 5.41 2011-06-09 r3365 [i686-linux-3.1.6-pmagic] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Seagate Barracuda 7200.10 Device Model: ST3160815AS Serial Number: 5RX4PFTR Firmware Version: 3.CHF User Capacity: 160,041,885,696 bytes [160 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 7 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Sun Jun 24 17:07:49 2012 UTC SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 433) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 52) minutes. SCT capabilities: (0x0035) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 100 253 006 Pre-fail Always - 0 3 Spin_Up_Time 0x0002 098 096 000 Old_age Always - 0 4 Start_Stop_Count 0x0033 099 099 020 Pre-fail Always - 1568 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 060 030 Pre-fail Always - 352177338 9 Power_On_Hours 0x0032 093 093 000 Old_age Always - 6721 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0033 099 099 020 Pre-fail Always - 1529 184 End-to-End_Error 0x0033 100 253 097 Pre-fail Always - 0 187 Reported_Uncorrect 0x003a 001 001 000 Old_age Always - 13311 189 High_Fly_Writes 0x0022 096 096 000 Old_age Always - 4 190 Airflow_Temperature_Cel 0x001a 060 050 000 Old_age Always - 40 (Min/Max 40/42) 194 Temperature_Celsius 0x0000 040 050 000 Old_age Offline - 40 (0 15 0 0) 195 Hardware_ECC_Recovered 0x0032 082 065 000 Old_age Always - 214888792 197 Current_Pending_Sector 0x0000 100 100 000 Old_age Offline - 0 198 Offline_Uncorrectable 0x0000 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0000 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 ATA Error Count: 13338 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 13338 occurred at disk power-on lifetime: 6713 hours (279 days + 17 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 98 9e a1 e0 Error: UNC at LBA = 0x00a19e98 = 10591896 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 08 98 9e a1 e0 00 00:22:34.027 READ DMA EXT ec 00 00 00 00 00 a0 00 00:22:34.025 IDENTIFY DEVICE ef 03 45 00 00 00 a0 00 00:22:34.010 SET FEATURES [Set transfer mode] ec 00 00 00 00 00 a0 00 00:22:43.113 IDENTIFY DEVICE 25 00 08 98 9e a1 e0 00 00:22:43.099 READ DMA EXT Error 13337 occurred at disk power-on lifetime: 6713 hours (279 days + 17 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 98 9e a1 e0 Error: UNC at LBA = 0x00a19e98 = 10591896 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 08 98 9e a1 e0 00 00:22:34.027 READ DMA EXT ec 00 00 00 00 00 a0 00 00:22:34.025 IDENTIFY DEVICE ef 03 45 00 00 00 a0 00 00:22:34.010 SET FEATURES [Set transfer mode] ec 00 00 00 00 00 a0 00 00:22:34.004 IDENTIFY DEVICE 25 00 08 98 9e a1 e0 00 00:22:31.082 READ DMA EXT Error 13336 occurred at disk power-on lifetime: 6713 hours (279 days + 17 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 98 9e a1 e0 Error: UNC at LBA = 0x00a19e98 = 10591896 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 08 98 9e a1 e0 00 00:22:34.027 READ DMA EXT ec 00 00 00 00 00 a0 00 00:22:34.025 IDENTIFY DEVICE ef 03 45 00 00 00 a0 00 00:22:34.010 SET FEATURES [Set transfer mode] ec 00 00 00 00 00 a0 00 00:22:34.004 IDENTIFY DEVICE 25 00 08 98 9e a1 e0 00 00:22:31.082 READ DMA EXT Error 13335 occurred at disk power-on lifetime: 6713 hours (279 days + 17 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 98 9e a1 e0 Error: UNC at LBA = 0x00a19e98 = 10591896 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 08 98 9e a1 e0 00 00:22:34.027 READ DMA EXT ec 00 00 00 00 00 a0 00 00:22:34.025 IDENTIFY DEVICE ef 03 45 00 00 00 a0 00 00:22:34.010 SET FEATURES [Set transfer mode] ec 00 00 00 00 00 a0 00 00:22:34.004 IDENTIFY DEVICE 25 00 08 98 9e a1 e0 00 00:22:31.082 READ DMA EXT Error 13334 occurred at disk power-on lifetime: 6713 hours (279 days + 17 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 98 9e a1 e0 Error: UNC at LBA = 0x00a19e98 = 10591896 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 08 98 9e a1 e0 00 00:22:26.624 READ DMA EXT ec 00 00 00 00 00 a0 00 00:22:26.624 IDENTIFY DEVICE ef 03 45 00 00 00 a0 00 00:22:26.623 SET FEATURES [Set transfer mode] ec 00 00 00 00 00 a0 00 00:22:26.623 IDENTIFY DEVICE 25 00 08 98 9e a1 e0 00 00:22:31.082 READ DMA EXT SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.-
Mitch almost 12 yearsDo you have any data on the drive now?
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James almost 12 years@irrationalJohn I just checked the smart data last week and it was all good. Just went to go get the information for you and it is all bad. Everything says old age or prefailure. Adding them to my question.
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Eric Carvalho over 8 yearspossible duplicate of "errno 5 - input/output error" when trying to install
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nanofarad almost 12 yearsReallocated sectors can mean that the heads are damaging the platter, especially if sectors are being allocated in great numbers.
