Mcafee Auto-update from UNC path problem

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From McAfee's website:

Solution 2 - Troubleshooting issues with a UNC repository

  1. Click Start, Run, type the full UNC path in the format below and press ENTER.

    \servername\sharedfolder\

    2. Confirm the following files are present: 3. * SiteStat.xml * catalog.z * Current (folder)

    NOTE: If the folder opens but these files are missing, the issue lies with the process or application that is responsible for populating this repository. If the folder does not open, the repository may not exist or the logged on user may not have the correct read permissions to access the share.

To set the Permissions:

1. Open the VirusScan Console:

  For VirusScan Enterprise 8.5i, click Start, Programs, McAfee,

VirusScan Console

  For VirusScan Enterprise 8.0i, click Start, Programs, Network

Associates, VirusScan Console

2. Select Tools, Edit AutoUpdate Repository List. 3. Select the appropriate repository from the list, then click Edit. 4. Ensure that the UNC path is correct. 5. The Use logged-on user box can be selected if the update will be taking place when a user is logged on to the computer and the user has the correct permissions.

  If reliance on a logged on user is not appropriate, then the box

should be deselected and a user account with the correct permissions should be typed.

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Vicky
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Updated on September 17, 2022

Comments

  • Vicky
    Vicky over 1 year

    I have a network with 50 computers with no internet access. So instead of updating in each of them using dat file individually I tried to create a shared folder in server, and created a UNC in site repository. I downloaded the file DAT Package For Use with Mcafee AutoUpdate Architect & ePO 3.0 from http://www.mcafee.com/apps/downloads/security-updates/security-updates.aspx. When I try to update it is giving an error Error occurred while downloading file SiteStat.xml. So how fix it?

    • Snellgrove
      Snellgrove about 11 years
      50 PCs is beginning to be a reasonable sized network in terms of managing A/V updates. You might want to consider putting in an EPO server which will centrally manage McAfee. I'm not sure of the licensing costs, however.
  • Vicky
    Vicky over 13 years
    I did the same. But the file I downloaded using the link I mentioned does not have the files u mentioned. So whats the link I need to use to download updates?
  • Brian
    Brian almost 9 years
    One location/source is ftp.nai.com/commonupdater you can synchronize with the directory vs re-downloading all of it.