Mouse not working in remote desktop connection

windows-7 windows-8.1 remote-desktop mouse
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Probably any of the below suggestions would help you to resolve this case:

  1. Ensure, you Remote Desktop Connection > Local Resources settings are configured properly (Windows+r > mstsc > Local Resources tab).
  2. Unplug and plug it back
  3. Do a system restart of both the machine
  4. Isolate the issue by remote from another machine and check the functionality of the mouse
  5. Uninstall and Install the vendor's recent driver of the mouse

Hope this helps

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Aerozeek
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Aerozeek

Updated on September 18, 2022

Comments

  • Aerozeek
    Aerozeek almost 2 years

    I am connecting from a work computer running Windows 7 Enterprise to my home computer running Windows 8.1 Pro. I am able to connect and the keyboard works just fine, but the mouse is not visible or usable in the remote system. Any ideas?

    • Ƭᴇcʜιᴇ007
      Ƭᴇcʜιᴇ007 over 9 years
      Just to make sure: Are you using Windows' Remote Desktop to connect, or some other program (LogmeIn, Teamviewer, etc.)?
    • Aerozeek
      Aerozeek over 9 years
      @Ƭᴇcʜιᴇ007 I am using Remote Desktop, the client that comes with Windows. Thank you!
    • Ƭᴇcʜιᴇ007
      Ƭᴇcʜιᴇ007 over 9 years
      Any "mouse helper" type utilities running on the Windows 8.1 machine?
    • Aerozeek
      Aerozeek over 9 years
      @Ƭᴇcʜιᴇ007 Not really. That's why I'm wondering what could it be, for I know MS has released hotfixes for these kind of issues before.
    • Ƭᴇcʜιᴇ007
      Ƭᴇcʜιᴇ007 over 9 years
      Well I RDP from my Windows 7 machine to Windows 8.1 plenty, and my mouse always works. ;) Perhaps disable all 3rd party start-ups and services on the Win8.1 host and see if you can then connect?
    • Aerozeek
      Aerozeek over 9 years
      @Ƭᴇcʜιᴇ007 I' ll try that. Thanks.
  • Aerozeek
    Aerozeek over 9 years
    Thank you @vembutech. I'll try those things and update the thread.
  • vembutech
    vembutech over 9 years
    @Aerozeek, Have you tried the steps?. What is your results?

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