Why doesn't my mouse work when my computer is woken by keyboard?

7,110

Solution 1

I've never really gotten on with bluetooth mice, does the mouse come back to life if you restart the bluetooth support service from start run services.msc

This should help identify whether it's a USB issue or a Bluetooth one.

Solution 2

I had this problem years ago - it was a simple fix for me. I enabled 'USB Legacy Support" in the BIOS - it fixed it straight away!

Solution 3

Could you try the following?

Go to Device Manager - under Blootooth radios click Blootooth devices and then open POWER MANAGEMENT where deactivate "Allow the computer to turn off this device to save power"-button.

Or is that already deactivated?

Share:
7,110

Related videos on Youtube

skevar7
Author by

skevar7

Updated on November 19, 2022

Comments

  • skevar7
    skevar7 12 months

    Whenever I wake the computer by the keyboard, the cursor doesn't move, and the mouse buttons don't work... But when I wake up computer by mouse move or click, all works correctly!

    This doesn't always happen, but it does happen very often. I've tried to replicate this under both Windows Vista and Windows 7 - and got the same result in both.

    Just for reference, my mouse is a Microsoft 8000 Mouse (bluetooth).

    Any ideas what could be the reason? Thank you!

    • mosiac
      mosiac about 14 years
      Can i ask where the devices are plugged into the machine at? We had something simliar at my work place, basically they were plugged in to the monitor thus allowing wake up but would not for some reaosn repower the kb/mouse.
    • skevar7
      skevar7 about 14 years
      Bluetooth dongle is plugged into computer case.
  • skevar7
    skevar7 about 14 years
    No "Power Management" is available there. Anyway, my mouse always can wake computer. But mouse doesn't work sometimes after computer is woken.
  • skevar7
    skevar7 about 14 years
    That didn't help me, unfortunately.
  • Joshua Nurczyk
    Joshua Nurczyk about 14 years
    Sounds like something good to try. Didn't know that there was a service to restart. Might be hard to do with only a keyboard, though.
  • Petra
    Petra about 14 years
    You could to start run cmd (using windows key to get start menu) then type "net stop bthserv" then after it's stopped "net start bthserv"
  • David
    David over 10 years
    Could you please clarify this a bit?