Why doesn't my mouse work when my computer is woken by keyboard?
Solution 1
I've never really gotten on with bluetooth mice, does the mouse come back to life if you restart the bluetooth support service from start run services.msc
This should help identify whether it's a USB issue or a Bluetooth one.
Solution 2
I had this problem years ago - it was a simple fix for me. I enabled 'USB Legacy Support" in the BIOS - it fixed it straight away!
Solution 3
Could you try the following?
Go to Device Manager - under Blootooth radios click Blootooth devices and then open POWER MANAGEMENT where deactivate "Allow the computer to turn off this device to save power"-button.
Or is that already deactivated?
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skevar7
Updated on November 19, 2022Comments
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skevar7 12 months
Whenever I wake the computer by the keyboard, the cursor doesn't move, and the mouse buttons don't work... But when I wake up computer by mouse move or click, all works correctly!
This doesn't always happen, but it does happen very often. I've tried to replicate this under both Windows Vista and Windows 7 - and got the same result in both.
Just for reference, my mouse is a Microsoft 8000 Mouse (bluetooth).
Any ideas what could be the reason? Thank you!
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mosiac about 14 yearsCan i ask where the devices are plugged into the machine at? We had something simliar at my work place, basically they were plugged in to the monitor thus allowing wake up but would not for some reaosn repower the kb/mouse.
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skevar7 about 14 yearsBluetooth dongle is plugged into computer case.
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skevar7 about 14 yearsNo "Power Management" is available there. Anyway, my mouse always can wake computer. But mouse doesn't work sometimes after computer is woken.
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skevar7 about 14 yearsThat didn't help me, unfortunately.
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Joshua Nurczyk about 14 yearsSounds like something good to try. Didn't know that there was a service to restart. Might be hard to do with only a keyboard, though.
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Petra about 14 yearsYou could to start run cmd (using windows key to get start menu) then type "net stop bthserv" then after it's stopped "net start bthserv"
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David over 10 yearsCould you please clarify this a bit?