Admob No fill from ad server - failed to load ad: 3

Question

My issue is that ads are not being displayed at all in my app, test mode or not. I am going to keep this question specific to test mode, and once I get that working I will worry about live ads.

Development Information

I am using Eclipse for development.

I have setup ads using Google Play Services and Admob in my Android app, as described in the online documentation provided by Google.

I have added my device ID using addTestDevice("xxxxxxxxxxxxxxxx"), and have checked the hashed device ID a number of times to be sure it is correct.

The Issue (see below for log info)

When I run the application on my device, no ads are displayed at all. This happens even when I have added my device as a test device.

I have searched high and low, and turned up many similar issues, but am yet to find an answer to this specific problem.

LogCat Output

10-28 13:56:41.659: I/Ads(1704): Starting ad request.
10-28 13:56:42.187: I/Ads(1704): No fill from ad server.
10-28 13:56:42.187: W/Ads(1704): Failed to load ad: 3
10-28 13:56:42.199: W/Ads(1704): No GMSG handler found for GMSG: gmsg://mobileads.google.com/jsLoaded?google.afma.Notify_dt=1414504602197

My Activity

   package bb.hoppingbird;

    import org.cocos2d.layers.CCScene;
    import org.cocos2d.nodes.CCDirector;
    import org.cocos2d.opengl.CCGLSurfaceView;

    import com.google.android.gms.ads.AdListener;
    import com.google.android.gms.ads.AdRequest;
    import com.google.android.gms.ads.AdSize;
    import com.google.android.gms.ads.AdView;
    import com.google.android.gms.ads.InterstitialAd;

    import android.app.Activity;
    import android.content.SharedPreferences;
    import android.media.MediaPlayer;
    import android.os.Bundle;
    import android.support.v4.view.ViewPager.LayoutParams;
    import android.util.DisplayMetrics;
    import android.view.KeyEvent;
    import android.widget.RelativeLayout;
    import android.widget.Toast;

    public class MainActivity extends Activity {

    private CCGLSurfaceView mGLSurfaceView;

    //<!-- Admob Ads Using Google Play Services SDK -->
    private static final String AD_UNIT_ID = "ca-app-pub-xxxxxxxxxxxxxxxxxxxx";
    private static final String AD_INTERSTITIAL_UNIT_ID = "ca-app-pub-xxxxxxxxxxxxxxxxxxxx";


    /** The Admob ad. */
    private InterstitialAd interstitialAd = null;
    public AdView adView = null;

    public static MainActivity app;

    public void onCreate(Bundle savedInstanceState)
    {
        app = this;

        super.onCreate(savedInstanceState);

        // set view
        mGLSurfaceView = new CCGLSurfaceView(this);


        //Ads ----------------
        // Create the adView
        RelativeLayout layout = new RelativeLayout(this);
        layout.setLayoutParams(new RelativeLayout.LayoutParams(LayoutParams.MATCH_PARENT, LayoutParams.MATCH_PARENT));

        //<!-- Ads Using Google Play Services SDK -->
        adView = new AdView(this);
        adView.setAdSize(AdSize.SMART_BANNER);
        adView.setAdUnitId(AD_UNIT_ID);

        // Add the adView to it
        RelativeLayout.LayoutParams params = new RelativeLayout.LayoutParams(
                LayoutParams.WRAP_CONTENT,
                LayoutParams.WRAP_CONTENT);
        params.addRule(RelativeLayout.ALIGN_PARENT_BOTTOM, RelativeLayout.TRUE);
        params.addRule(RelativeLayout.CENTER_HORIZONTAL, RelativeLayout.TRUE);

        adView.setLayoutParams(params);

        layout.addView(mGLSurfaceView);
        layout.addView(adView);

        setContentView(layout);
        //New AdRequest 
        AdRequest adRequest = new AdRequest.Builder()
        .addTestDevice(AdRequest.DEVICE_ID_EMULATOR)
        .addTestDevice("0D47C6944503F0284666D16BB79BF684")
        .build();

    // Start loading the ad in the background.
    adView.loadAd(adRequest);


        //-----------------------------------------------------Interstitial Add
        // Create an Interstitial ad.
        interstitialAd = new InterstitialAd(this);
        interstitialAd.setAdUnitId(AD_INTERSTITIAL_UNIT_ID);
        interstitialAd.setAdListener(new AdListener() {
              @Override
              public void onAdLoaded() {
                interstitialAd.show();
              }

              @Override
              public void onAdFailedToLoad(int errorCode) {
                  Toast.makeText(getApplicationContext(), "Interstitial Ads loading failed", Toast.LENGTH_SHORT).show();
              }
        });
         // Load the interstitial ad.
        //showInterstitialAds();

        //----------------------
        // set director
        CCDirector director = CCDirector.sharedDirector();
        director.attachInView(mGLSurfaceView);
        director.setAnimationInterval(1/60);

        // get display info
        DisplayMetrics displayMetrics = new DisplayMetrics();
        getWindowManager().getDefaultDisplay().getMetrics(displayMetrics);
        G.display_w = displayMetrics.widthPixels;
        G.display_h = displayMetrics.heightPixels;
        G.scale = Math.max(G.display_w/1280.0f, G.display_h/800.0f);
        G.width = G.display_w / G.scale;
        G.height = G.display_h / G.scale;

        // get data
        SharedPreferences sp = CCDirector.sharedDirector().getActivity().getSharedPreferences("GameInfo", 0);
        G.music = sp.getBoolean("music", true);
        G.sound = sp.getBoolean("sound", true);

        // create sound
        G.soundMenu = MediaPlayer.create(this, R.raw.menu);
        G.soundMenu.setLooping(true);
        G.soundGame = MediaPlayer.create(this, R.raw.game);
        G.soundGame.setLooping(true);
        G.soundCollide = MediaPlayer.create(this, R.raw.collide);
        G.soundJump = MediaPlayer.create(this, R.raw.jump);
        G.soundLongJump = MediaPlayer.create(this, R.raw.long_jump);
        G.soundSpeedDown = MediaPlayer.create(this, R.raw.speed_down);
        G.soundSpeedUp = MediaPlayer.create(this, R.raw.speed_up);
        G.soundDirection = MediaPlayer.create(this, R.raw.direction_sign);
        G.soundClick = MediaPlayer.create(this, R.raw.menu_click);
        G.soundCollect = MediaPlayer.create(this, R.raw.collect);
        G.bgSound = G.soundMenu;

        // show menu
        CCScene scene = CCScene.node();
        scene.addChild(new MenuLayer(true));
        director.runWithScene(scene);
    }  

    @Override
    public void onPause()
    {
        if (adView != null) {
              adView.pause();
            }

        super.onPause();
        G.bgSound.pause();
        CCDirector.sharedDirector().onPause();
    }

    @Override
    public void onResume()
    {
        super.onResume();

        if (adView != null) {
            adView.resume();
          }

        if( G.music ) G.bgSound.start();

        CCDirector.sharedDirector().onResume();
    }

    @Override
    public void onDestroy()
    {
        // Destroy the AdView.
        if (adView != null) {
          adView.destroy();
        }

        super.onDestroy();
        G.bgSound.pause();
        CCDirector.sharedDirector().end();
    }

    @Override
    public boolean onKeyDown(int keyCode, KeyEvent event)
    {
        if( keyCode == KeyEvent.KEYCODE_BACK )
        {
            CCDirector.sharedDirector().onKeyDown(event);
            return true;
        }
        return super.onKeyDown(keyCode, event);
    }

    public void showInterstitialAds()
    {
        runOnUiThread(new Runnable() {
            public void run() {
                 AdRequest interstitialAdRequest = new AdRequest.Builder().build();
                 interstitialAd.loadAd(interstitialAdRequest);
            }
        });
    }
}

Solution 1

If you create adunit and use it immediately may show this error, try to load ads after 30 minutes or more time.

Solution 2

The issues comes only if that particular app is suspended from playstore. Maybe you can try changing the package name and and also with new Admob Id.There is a chance that particular admob id can also be suspended due to compliances.

Solution 3

You need to use ID that Google provide for you for current test device. You can find it in logcat, just find something like this:

Ads: Use AdRequest.Builder.addTestDevice("903A70A3D439E256BAED43E65A79928E") to get test ads on this device.

Solution 4

it's also possible to luck of inventory. I am also face because of of this. failed to load ad : 3

Solution 5

In my case I found that my billing address was not verified and ads were blocked. Verify billing address it will automatically get fixed. https://www.google.com/adsense/

View more solutions

Comments

[Ayaz Alifov]

I agree with this answer, just rename your package, it will work 100%.

[mboy]

I just encountered this today. My app was suspended.. Change also the app name - <string name="app_name">TestApp</string>

[Damnum]

This is wrong. The reason might be that the app is suspended, but there are other possible reasons. For instance, creating another app unit in the admob interface might help.

[John Ashmore]

Unfortunately "The issues comes only if that particular app is suspended from playstore." is not true. My app and admob account are fine, in fact ~37% of customers are receiving ads. This was sudden, overnight, down from ~100% without even updating my app on the Google Play. My 2 test devices however are not displaying the ads and are getting the code 3 error also.

[Suresh Kerai]

my app not suspended still i am facing same issue. so i think suspended is not reason for this error.

[Asad Mukhtar]

I created my banner ad and also verify my payment information, and after 2 days i test my ad and it gives me the error that Error code 3 No add fill from the server...

[Diljeet]

@AsadMukhtar Hi, I am having the same issue, i created the banner ad and also have everything verified and after 2 days i am not getting ads(no ads not even test ads are showing). Same msg "Error code 3 No add fill from the server" could you please _/\_ HELP? What happened in your case?, how did you solve it? or was this temporary?

[Mateusz Kaflowski]

How to fix that on emulators?

[Smeet]

@JohnAshmore Same thing is happening with me, is there any work around for that ? How did you solve this ?

[3c71]

Same issue, but noticed it only worked ok depending on device/screen orientation! Pixel 3 landscape OK, portrait KO. Then on Doogee, landscape KO, portrait OK !? Using smartbanner or banner makes very little difference.

[user1978019]

This looks like what is happening for me as well. The test ad units display. I had a previous app with this gmail address that never hit the payout threshold. I don't remember it being adsense, but maybe it was? The new one that I am currently using is admob, and those ads are reliably getting "failed to load code 3". At my adsense home page it says "Your ad units are not displaying because you haven't yet verified your address (PIN)." Going to try resending the PIN.

[caw]

It may even take a few hours (with new ad units, or perhaps even a new AdMob app).