Adobe Acrobat X Pro will not open - No Error

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Turns out the issue was with CS6 and not specific to Acrobat. This solution fixed the issue:

https://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html

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Ian Hawkins
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Ian Hawkins

WORK: Network Tech @ small MSP: Netlogic Computer Consulting HOME: Amateur author and computer enthusiast.

Updated on September 18, 2022

Comments

  • Ian Hawkins
    Ian Hawkins almost 2 years

    Acrobat X Pro will not open PDFs.

    Acrobat installed as part of CS6.

    Reader opens the files just fine.

    Uninstall and re-install fail.

    Found a solution in here that works, but the issue just comes later the same day:

    Adobe acrobat doesn't launch on windows 7

    The solution was to rename the Cache.db to Cache.old.db.

    I was hoping to get some additional leads to fix this issue for good. Some things I have already tried:

    • Kill AV - Repair - Failed to have any effect.
    • Kill AV - Rename Cache.db - Keep AV killed for the rest of the week - Issue came back.
    • Uninstalled CS6 - Reinstalled - Updated - Issue came back.
  • Burgi
    Burgi almost 8 years
    Can you quote the relevant sections from your link in case it is removed in the future?