After upgrading to Windows 10 I have lost all my programs and documents

windows-7 windows windows-10-upgrade
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Go to C:\Windows.old

There should be a 'Users' folder. All your files should be in there. If you can't find it, turn on hidden folders and try again.

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Ian Bloomfield
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Ian Bloomfield

Updated on September 18, 2022

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  • Ian Bloomfield
    Ian Bloomfield almost 2 years

    My computer just upgraded from Windows 7 to 10.

    It happened overnight and I never got any option to preserve my files, it has kept a couple of programs but all of my documents, music and pictures have gone.

    If I restore to Windows 7 will I get them all back?

    Or is there some where I can get them back whilst still keeping Windows 10?

    The problem was someone in my house unplugged my hard disk so my external backup never completed prior to the upgrade commencing.

    • magicandre1981
      magicandre1981 almost 9 years
      look in C:\ for a windows.old folder. It includes the old programs
    • Arjan
      Arjan almost 9 years
      Any chance you have a different user name now? Like, MAYBE Windows did migrate the documents, but as you're a different user now, you just don't see them?

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