Alerts for incoming emails in shared mailbox

Question

Is there any way to set up alerts for emails arriving in a shared mailbox? We use shared mailboxes at our company a lot and the downside is that users have to manually check on them all the time.

It would be cool to get a desktop alert, like you get when a mail arrives in your primary mailbox. Is there a clever way to do this?

We are in a Exchange 2003 / Outlook 2003 environment.

Solution

Yes, this is possible. See my answer in Create Exchange 2003 server side rule without logging in as user

Comments

[Tim Gage]

Thanks for the reply. Unfortunately, it doesn't work. I set up a rule in the shared mailbox to display a Desktop Alert and also made sure that Desktop Alerts are turned on in Advanced E-mail Options. It works when I have only the shared mailbox open in the new profile, however when added as an additional mailbox, it doesn't display any alert - only the ones set up for my primary mailbox. So it seems that the only way to set up an alert is by sending an email every time there is a new mail. Which is a bit unfortunate.

[squillman]

No, that won't work. Alerts only work with your profile's primary mailbox which is typically your own personal mailbox.

[Ant]

You could always just add the rule that checks if its relivent to what you want to know about, then it would email to your main account and if required a rule there checks to see if you want to be alerted, if not just send it to the trash? Ok so you increase mail traffic a bit, but u will get the alerts you want without 3rd party apps?