An unhandled lowlevel error occurred. The application logs may have details

11,198

This is because you haven't set your secret key correctly. Double check your config/secrets.yml file: It should be something like this:

production: secret_key_base: <%= ENV["SECRET_KEY_BASE"] %>

Then in your droplet, you can run bundle exec rake secret to get your secret key. There are options like dotenv which is a useful gem that loads the contents of a .env file into ENV.

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Tudor S.
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Tudor S.

Updated on June 14, 2022

Comments

  • Tudor S.
    Tudor S. almost 2 years

    I'm tyring to deploy a rails app to a digital ocean droplet and all seems to be configured ok but I get this error:

    An unhandled lowlevel error occurred. The application logs may have details.
    

    I'm not sure what to do as the logs are empty.

    Here's the nginx config:

    upstream puma {
      server unix:///home/yourcv.rocks/shared/tmp/sockets/yourcv.rocks-puma.sock;
    }
    
    server {
      listen 80 default_server deferred;
      server_name 127.0.0.1;
    
      root /home/yourcv.rocks/current/public;
      access_log /home/yourcv.rocks/current/log/nginx.access.log;
      error_log /home/yourcv.rocks/current/log/nginx.error.log info;
    
      location ^~ /assets/ {
        gzip_static on;
        expires max;
        add_header Cache-Control public;
      }
    
      try_files $uri/index.html $uri @puma;
      location @puma {
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header Host $http_host;
        proxy_redirect off;
    
        proxy_pass http://puma;
      }
    
      error_page 500 502 503 504 /500.html;
      client_max_body_size 10M;
      keepalive_timeout 10;
    }
    

    Thank you! :)

  • Tudor S.
    Tudor S. about 8 years
    Thank you! I was setting the environment variable but not in a persistent manner so that is why it wasn't working! :)