Another installation is in progress

Question

Why I try to install any program I see "Another installation is in progress. You must complete that installation before continuing this one." error.

Googled the web and found that solution would be to delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress registry key and reboot. That didn't help me unfortunately. When I open "Services" mmc snapin it shows that "Windows Installer" service is "Started", but "Start/Stop/Pause/Restart" buttons are grayed (the interesting thing is that startup type = "Manual", so I don't really know how to explain that I already have 2 instances of msiexec.exe in memory and one instance is consuming 50Mb of memory.

Looks like there's a serious issue with my installer service - is there any way to fix it (please do mind - I can't install anything!)

Any help would be greatly appreciated.

Solution 1

Go grab the Process Explorer from Sysinternals.

You should be able to see the msiexec.exe service running, and if something is in the middle of installing you should see other msiexec.exe children processes. It would be best to allow them to finish, and maybe try to squeak your install in between.

I have seen it before where the .NET Runtime Optimization Service is constantly firing off ngen.exe using the installer service to generate optimized .net assemblies and never allows the installer to use anything else. You can try stopping that service to see if it makes a difference.

Solution 2

Have you checked for malware?

The Windows intaller service is normally set to manual and the buttons will be greyed until you change to Automatic.

Two instances of MSIEXEC running seems unusual. do you have AV software running? Is it up to date?

Anything unusual in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\run ?

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