Can't open photos stored on Android system from Ubuntu
Solution 1
On the Phone side:
Ensure device is unlocked
Try changing usb connection options:
- Connect the Samsung Galaxy Note to the computer using the USB cable.
- Touch and drag the notification bar down.
- Touch Connected as a camera.
- Touch the required option (e.g. Media device (MTP)).
On the Ubuntu side:
You may need to install the libmtp packages:
sudo apt install libmtp-common mtp-tools libmtp-dev libmtp-runtime libmtp9
General Troubleshooting
Try a different USB cable
Try a different USB port
Use a powered USB hub
Solution 2
Possible and very probable reason is the bug of libmtp.
It seems that it is caused by file with name like 20180915_180351(0).jpg
. Samsung phones for example like to create files with such names.
There are several tickets (one, two and etc) and question about it.
So possible workaround is to use different mtp options for such directories or somehow change file naming policy of your phone camera (or switch to another camera app like Open Camera for example).
Solution 3
I use Ubuntu 18.04. I have a Samsung 8, and I have the same problem. I tried all of the above, and it didn't work. I deleted about half of my files from my phone, and that solved the problem.
I believe that the problem was too many files on the phone. The reason I believe this is that, over time, as the number of files on the phone increased, it took longer and longer to find them, and eventually it stopped working.
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ibvfteh
Updated on September 18, 2022Comments
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ibvfteh almost 2 years
I can't load photos stored on the card of my Android device (Samsung Note 8).
When I try to open them the file manager freezes. I tried to copy paste but progress stays at 0 percent.
I'm using Ubuntu 18.04.
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Ferroao over 5 yearsPossible duplicate of Getting MTP enabled devices to work with Ubuntu?
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Charles Green over 5 yearsI had a similar problem with my wife's phone, and eventually out-waited the device. There were simply so many pictures, that building a list of them took an extremely long time.
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abc about 5 yearsWhy did making a list of files take an extremely long time?
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austin over 2 yearsit was called PTP on my pixel
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abc about 5 yearsWhy do you believe there is too many files on the phone ? as opposed to any thing else ?
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user2342558 over 4 yearsmany thanks! Renaming them solves the problem. You saved me hours and lots of anger!
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Whome over 4 yearsAfter trying many things this worked for a Pixel 3a and Ubuntu 18.04. Thanks!
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Keenan over 4 yearsDoes not work completely for Samsung Galaxy Tab A 2019. Only mounts the internal memory. Not the external card.
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iamanigeeit over 4 yearsMy problem was having 252 files. See this bug, having 128*i-4 files fails: sourceforge.net/p/libmtp/bugs/1808
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fmjrey about 4 yearsWorked on Ubuntu 20.04 and Samsung Note 9, thanks!
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austin over 2 yearsi tried a different usb port on my thinkpad and success