Can connect over RDP, but can not ping remote machine

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Solution 1

This is obviously a firewall problem.

Check the firewall on your virtual machine guest and make sure it allows ping and SMB shares.

Check the firewall of your virtual machine host and make sure it allows everything you need. Check also that the host does the routing well. Do you use a host-based NAT with port forwarding? Then you need to add forwarding rules for SMB.

Check the middleboxes of your network and make sure they do not block SMB. Some routers do block it as default.

Solution 2

If you want to enable the ping option follow the below steps:

To enable go to windows firewall > "Allow app or feature through windows firewall" > check the box "File and Printer" to enable. Now try to ping it should work...

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Ivan Gerasimenko
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Ivan Gerasimenko

Test automation engineer working in Moscow government organization. Currently extended automation testing in five different environments: Web-application testing (Java + WebDriver + TestNG + Allure + Maven) HP UFT 14.00 (end-to-end tests integrated with HP ALM and tests are started from uDeploy) Java-tests integrated with uDeploy and Zabbix (jemmy2+TestNG, to perform realtime monitoring of application performance parameters on 12 production servers; smoke tests/build verification tests) Sikuli tests integrated with Zabbix (realtime monitoring of application availability through Citrix & security bridge) SoapUI (web-service testing) Having backgrounds in front-end (JavaScript, jQuery) & back-end (C#) web-development, database skills with MS SQL. Technologies I am familiar with: JavaScript (jQuery), HTML, CSS, LESS, SASS, Bootstrap, Visual Studio C#, T-SQL, TFS (also Git, SVN).

Updated on September 18, 2022

Comments

  • Ivan Gerasimenko
    Ivan Gerasimenko over 1 year

    There is a virtual machine with IP (let's say) 192.168.1.150. I can connect to it from our local network over RDP, but when I try to ping it all the packages are lost.

    Also tried Start->Run: \\192.168.1.150\C$ and it leads to an error dialog window:

    Windows cannot access \\192.168.1.150\C$

    Error code: 0x800070035

    The network path was not found.

    Actually I need to connect to this machine in HP LoadRunner Controller, but it does not because of the problem described above.