CUPS print jobs on Ubuntu Server 16.04 received and "successful", but no actual printing

Question

I'm working on setting up a local server, part of which is going to be a CUPS print server using a HP LaserJet 1018.

I was able to get CUPS set up and running, and I'm able to install the printer just fine.

However, when I go to print a job, it's received and appears to be successful, but nothing ever actually gets printed.

Here's the contents of /var/log/cups/error_log:

$ cat /var/log/cups/error_log 
E [03/Jul/2016:17:36:24 -0400] [cups-deviced] PID 11834 (gutenprint52+usb) stopped with status 1!
W [03/Jul/2016:17:42:23 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_1018-Gray..\' already exists
W [03/Jul/2016:17:53:05 -0400] Notifier for subscription 2 (dbus://) went away, retrying!
E [03/Jul/2016:17:54:25 -0400] [cups-deviced] PID 21003 (gutenprint52+usb) stopped with status 1!
E [03/Jul/2016:17:54:32 -0400] [cups-deviced] PID 21031 (gutenprint52+usb) stopped with status 1!
W [03/Jul/2016:17:54:48 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_1018-Gray..\' already exists
W [03/Jul/2016:17:54:54 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_1018-Gray..\' already exists
E [03/Jul/2016:18:02:17 -0400] [cups-deviced] PID 21389 (gutenprint52+usb) stopped with status 1!
W [03/Jul/2016:18:02:36 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_1018-Gray..\' already exists
W [03/Jul/2016:18:02:46 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_1018-Gray..\' already exists

and some of /var/log/cups/access_log:

localhost - - [03/Jul/2016:18:02:36 -0400] "POST /admin/ HTTP/1.1" 401 353 CUPS-Add-Modify-Printer successful-ok
localhost - cactus [03/Jul/2016:18:02:36 -0400] "POST /admin/ HTTP/1.1" 200 353 CUPS-Add-Modify-Printer successful-ok
192.168.0.106 - cactus [03/Jul/2016:18:02:36 -0400] "POST /admin HTTP/1.1" 200 14525 - -
192.168.0.106 - cactus [03/Jul/2016:18:02:46 -0400] "POST /admin HTTP/1.1" 200 409 - -
localhost - - [03/Jul/2016:18:02:46 -0400] "POST /admin/ HTTP/1.1" 401 24541 CUPS-Add-Modify-Printer successful-ok
localhost - cactus [03/Jul/2016:18:02:46 -0400] "POST /admin/ HTTP/1.1" 200 24541 CUPS-Add-Modify-Printer successful-ok
192.168.0.106 - cactus [03/Jul/2016:18:02:46 -0400] "POST /admin HTTP/1.1" 200 2425 - -
localhost - - [03/Jul/2016:18:03:00 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 423 Print-Job successful-ok
192.168.0.106 - - [03/Jul/2016:18:03:41 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 394 Validate-Job successful-ok
192.168.0.106 - - [03/Jul/2016:18:03:41 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 343 Create-Job successful-ok
192.168.0.106 - - [03/Jul/2016:18:03:41 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 440 Send-Document successful-ok
192.168.0.106 - - [03/Jul/2016:18:08:57 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 469 Validate-Job successful-ok
192.168.0.106 - - [03/Jul/2016:18:08:57 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 434 Create-Job successful-ok
192.168.0.106 - - [03/Jul/2016:18:08:57 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 80371 Send-Document successful-ok
localhost - - [03/Jul/2016:18:09:03 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 227 Create-Job successful-ok
localhost - - [03/Jul/2016:18:09:03 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 281 Send-Document successful-ok
localhost - - [03/Jul/2016:18:09:16 -0400] "POST /printers/HP_LaserJet_1018 HTTP/1.1" 200 423 Print-Job successful-ok

and a screenshot of the jobs CUPS page:

How can I get the server to actually print the pages?

Solution

I had the same problem with HP LaserJet 1020. Removing printer-driver-gutenprint package solved the problem for me; it seems the current version is broken. You may also need to uninstall cups, clear /etc/cups/ directory and install cups again.

Comments

[digitaleagle]

My problem was the the printer said not connected even though it was online and on the network. I used synaptic to uninstall the printer-driver-gutenprint package, and reinstalled the printer queue. After that, it printed fine.