Dell Driver Support for Latitude E6320 Windows 7 Enterprise

Question

I recently did a reinstall of Windows 7 Enterprise on a Dell Latitude E6320, which is a 64 bit system. After the install process, and doing typical Windows Update stuff, I looked at my Device Manager and found that I had devices which were missing drivers.

My missing drivers:

After going to the Dell Support site and looking at the files, and doing some sleuthing I found the following support document:

http://downloads.dell.com/utility/Latitude%20E-Family%20%20Mobile%20Precision%20Re-Image%20How-To%20Guide%20-%20A03%20Rev%203%200.pdf

This document hints in appendix C that the Broadcom USH is the Control Point Security and the Unknown device is Micro freefall sensor. The network controller is my wireless, as I cannot connect wirelessly, and the final missing driver I am not sure.

Attempting to install the control point security exe on the support page will not work. After downloading, I am given the message that I am attempting to install a 32 bit driver on a 64 bit machine EVEN THOUGH I selected the win7 64 bit option from the support page. Beyond that, some of the drivers (Which are confusing to read and hard to understand what they do) and the system utilities which are supposedly supposed to make this process simpler will either a) not run because they are 32 bit exe's or b) the support page cannot find the file attempted to download.

Is there anything I can do to get (at the very least) my wireless running, but idealistically all of my drivers. A solution which assumes Dell is completely incompetent would be ideal. :P Some forums have said that I should download the chipset driver, others say to get the system utility file (DSS_UTIL_WIN_R282536.EXE). I have had no luck as of yet...

Solution 1

The R308494.exe also worked for Windows 8 Pro 64-BIT system, you can find it here: http://ftp.dell.com/security/ it did prompted for an update, didn't run it yet.

Solution 2

In my case a file named Dell_ControlVault_A08_R308494.exe helped with 'Broadcom USH' and ST-MICROELECTRONICS_FREE-FAL_A10_R309372.exe (fall sensor) helped with 'Unknown device' (I had to install it even that the fall sensor was switched off in BIOS).

Comments

[Admin]

dell.com/support/drivers/ca/en/cabsdt1/DriverDetails/…

[OG Chuck Low]

And yes as the cat above noted you do want the AMT stuff (Like I said 3 of the 4 listed files under Chipset heading)

[IamPolaris]

Unfortunately, I still cannot download the files. Clicking download says file not found. download and install asks me to contact the vendor... Are you able to download these files?

[IamPolaris]

I cannot download chipset file: Dell-Driver Intel_Chipset-Software-Insta_A04_R304291.exe (2MB). Says File Not found. Anyone able to download this?

[IamPolaris]

mirror.symnds.com/software/ftp.dell.com/chipset Found the chipset file @ this link. downloaded and installed. then downloaded and installed AMT drivers. remaining... Broadcom USH, Network Controller, Unknown device

[IamPolaris]

mirror.symnds.com/software/ftp.dell.com/chipset Found the chipset file @ this link. downloaded and installed. then downloaded and installed AMT drivers. remaining... Broadcom USH, Network Controller, Unknown device –

[IamPolaris]

now only broadcom and unknown device are unavailable

[Moab]

broadcom is usually a network driver, try this utility for the unknown...zhangduo.com/udi.html

[Ramhound]

You only provided a source for a single driver. This answer would be more helpful if you supplied a source for the driver.

[Canadian Luke]

Hi Boryn, can you maybe expand how you came about that resolution? It might not be the same for the OP, and it would be helpful to future visitors to explain the how as well.