django app in heroku getting worker timeout error

Question

I have deployed a django app and deployed to Heroku it takes facebook account id's as input through CSV file and parses information. it works fine in the local server but I am getting the below mentioned error when I try to upload a larger CSV file.

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     14:12:16 web.1  | 2014-07-17 14:12:16 [30747] [INFO] Using worker: sync
     14:12:16 web.1  | 2014-07-17 14:12:16 [30752] [INFO] Booting worker with pid: 30752
     14:13:21 web.1  | 2014-07-17 14:13:21 [30747] [CRITICAL] WORKER TIMEOUT (pid:30752)
     14:13:21 web.1  | 2014-07-17 03:43:21 [30752] [INFO] Worker exiting (pid: 30752)
     14:13:21 web.1  | 2014-07-17 14:13:21 [30841] [INFO] Booting worker with pid: 30

Solution 1

Heroku requests are limited to 30 seconds, if the request take longer than this the router will terminate the request

You can increase the LOG LEVEL of gunicorn to see if there's some error in your process

Solution 2

Example of Procfile with timeout increased to 15 sec

web: gunicorn myproject.wsgi --timeout 15 --keep-alive 5 --log-level debug

Comments

[Soferio]

Heroku's 30sec max cannot be adjusted up: devcenter.heroku.com/articles/request-timeout.

[Soferio]

Heroku's 30sec max cannot be adjusted up: devcenter.heroku.com/articles/request-timeout.

[Makiyo]

@fasouto how to increase log level of gunicorn in windows? Thanks!