Error while trying to install iTunes on Windows 10

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You may need to install a Visual C++ Redistributable Package.

If that does not work, try the solution below that was suggested on Apple's forums.

Install iTunes 12.2.1 for Windows (64-bit - for older video cards)

Open iTunes and go to the Radio. Play a song from any category. After that try playing a song from your own music.

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Adi Ulici
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Adi Ulici

Updated on September 18, 2022

Comments

  • Adi Ulici
    Adi Ulici over 1 year

    I have a fresh installation of Windows 10 (x64) on my machine, and I'm trying to install iTunes on it but it keeps throwing me an error: "Error during assembly: 'Microsoft.VC80.CRT.type="win32",version="8.0.50727.6195",publicKeyToken"...",processorArchitecture="amd64". HRESULT: 0x80073715".

    After throwing this error it rolls back, but it doesn't cancel the installation, it keeps installing and then throws another error "Service 'Apple Mobile Device Service' (Apple Mobile Device Service) failed to start. Verify that you have sufficient privileges to start system services." And than I have to cancel the installation and it rolls back.

    Strangely, if I take a look at my programs list, I see that it managed to install "Apple Software Update", "Bonjour" and another compatibility app. I tried removing these apps and starting a fresh install, but the same thing happened over and over again. I searched for a few solutions online but couldn't find anything helpful.

    Any ideas? Thanks

    • Ƭᴇcʜιᴇ007
      Ƭᴇcʜιᴇ007 almost 9 years
      Are you using the latest iTunes installer? Are you using the 64-bit iTunes installer?
    • MC10
      MC10 almost 9 years
      You might need to install one of the C++ redistributables answers.microsoft.com/en-us/windows/forum/…
    • Geruta
      Geruta almost 9 years
      Please try installing as administrator. Right click on the setup file and choose "run as administrator". Write back and let us know the results of doing this.
    • Adi Ulici
      Adi Ulici almost 9 years
      @Ƭᴇcʜιᴇ007 - yes, I'm using the latest 64-bit installer.
    • Adi Ulici
      Adi Ulici almost 9 years
      @Geruta - I tried running it as an administrator, same error :(
    • Adi Ulici
      Adi Ulici almost 9 years
      @MC10 - I found that post also, but when I try installing vcredist_x64.exe I get "Error 1935. An error occurred during the installation of assembly. 'Microsoft.VC80.CRT.type [... continues as above]".
    • MC10
      MC10 almost 9 years
      What about this, does it help? discussions.apple.com/thread/7151903 After installing the version it mentions, try PhilWinchester's suggestion.
    • Adi Ulici
      Adi Ulici almost 9 years
      @MC10 - Yes! That worked! Thanks, the other days when I was googling for the error that question wasn't added yet :) Thanks. Could you please add your suggestion as an answer so I can set it as the correct answer? Thanks!
  • Moab
    Moab almost 9 years
    oops, make a small edit so I can upvote your answer, sorry.
  • MC10
    MC10 almost 9 years
    @Moab What do you mean?
  • Moab
    Moab almost 9 years
    I down voted by accident and cannot up vote until there is an edit.