Event ID 16: Windows Update Client ignoring proxy settings
Ended up disabling Automatic Updates from doing any automated checks. I now do checks, downloads, and installs completely manually at set maintenance intervals each month and since then, servers are whisper quiet.
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gravyface
Updated on September 18, 2022Comments
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gravyface almost 2 years
Have a couple of locked down, standalone Windows 2008 R2 servers (not on a domain; no WSUS) that refuse to adhere to the proxy settings each morning at around 4:25AM EST with what I'm assuming is a probe to check for updates:
Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
Funny thing is, the "you have updates" balloon always appears when there's indeed updates and "Check for Updates" always works fine. It's just some errand, scheduled probes that ignore the proxy for some reason, hits the firewall, and emails me an alert.
Really would like to quiet this down, but I'm at a loss as to where/why that's happening. Is there a bit I can flip in the registry to tell it to stop?
EDIT
Proxy is configured manually through Internet Explorer and as I've said, works fine.
netsh winhttp show proxy
returns the correct proxy settings as well.-
growse over 12 yearsHow are you setting the proxy? Through IE?
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gravyface over 12 yearsIn IE, and also through
net sh
for system-wide proxy settings. -
dakira over 12 yearsAny authentication on the proxy? NTLM in particular can be bothersome
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Selivanov Pavel over 12 yearsIs there something interesting in proxy logs about this server?
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Paul Ackerman over 12 yearsI had this problem once with Websense. Had to do with the time on the appliance not matching the server performing updates. Fixed the time sync on the appliance to resolve the problem.
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Garrett over 12 yearsBounty expired while I was writing my post?... Dang...
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gravyface over 12 yearsAnd clearly you didn't read the question thoroughly or you would've seen that I've (obviously) already configured the system proxy settings with
winhttp set proxy
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Garrett over 12 yearsWell, Event ID 16 only happens when the settings are bad, authentication fails, or the network connection is broken. I suggest you engage Microsoft if you think you found a bug.
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gravyface over 12 yearsIs this not the same as defining system-wide proxy settings with
netsh winhttp
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Sven over 12 yearsI am not sure. I have configured the Machine-based proxy and if I query the netsh winhttp setting, it tells me "Direct Access". Still all internet traffic flows through our proxy.