Exchange ActiveSync is not working with Android's 'verify certificate' setting, what do I need to do to make them work together?

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Solution 1

Some versions of Android do not trust certificates from some of the GeoTrust CA's.

https://code.google.com/p/android/issues/detail?id=10807

https://code.google.com/p/android/issues/detail?id=10985

Solution 2

Verify Certificate will require all certificates in the chain to be valid--trusted, within the date range, etc. It might be your OWA certificate, or an intermediate one neither present on the server nor device--see http://support.microsoft.com/kb/927465

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Yannone
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Yannone

Just another server wrangler. I may know something about something, but I also know very little about a lot of stuff.

Updated on September 17, 2022

Comments

  • Yannone
    Yannone over 1 year

    All other methods of Activesync and web access to my Exchange server are working fine with no errors or issues, but when we attempt to configure Android phones for the server, it will only work with 'verify certificate' checked off.

    Ideally, I'd like my users to be able to use the default configuration, which includes the 'Verify Certificate' option.

    My primary question is: 'What does Verify Certificate do?', as I imagine if I knew that, I might have some idea why it isn't working.

    • Yannone
      Yannone about 13 years
      Oh, if you want to check out the certificate, it's the certificate currently in use for 'mail.themountain.com'.