External HDD cannot be detected on TV after formating on PS4

Question

So I have a Seagate external HDD (1TB) which always worked on my TV.

As some of you may know, with the new PS4 update (4.50) you can now use your external HDD as an expansion storage for your PS4.

The thing is, you need to format your HDD to use it on your PS4. I did this, and know my external HDD cannot be detected anymore on my TV.

I tried to format it again on my PC. Tried NTFS, exFat and even FAT32 (FAT32 give me an error) but it looks that the HDD cannot be detected anymore on my TV. The HDD can be detected and works perfect on my PC, but not the TV anymore. I just keep getting an "storage not found" error on my TV.

Did someone had the same problem? Any possible solutions?

PS: My TV model is an LG 32LH5000

Solution 1

After weeks trying to solve, I finally managed to do it:

1. Go to disk management (My PC -> Manage -> Storage -> Disk Management (Local));

2. Right click on the external HDD and delete it;

3. At the bottom of the window select the new blank disc with the right click and select "Convert to MBR disc";

4. Follow the steps and format to NTFS;

5. The external HDD should be working now;

I hope this helps someone! Thank you all for your kind help!

Solution 2

The LG article Connecting USB lists the conditions on the disk, although even compliant devices are not assured of being recognized:

• USB extension cable not advised
• Only FAT32 or NTFS file system provided by Windows OS
• Rated voltage of 5 V or less and a rated current of 500 mA or less
• USB hub or hard disk drive with a power supply
• USB Flash Drive of 32 GB or less or a USB HDD of 2 TB or less
• Problems may occur with a USB HDD that has the power-saving function
• The USB must be ejected after use

Once the USB is recognized, the TV can itself format the disk by selecting the connected USB from Inputs and then the Format button.

My advise is to try another USB disk or stick, while verifying these rather strict conditions.

Comments

[Admin]

I have never encountered a Smart TV that supported NTFS. You mention you got an "error", but don't mention what error you got, you have to provide us all details if you want help. You don't mention what TV you have, so we are unable to look up the instructions, to acomplish what you want to do ourselfs.

[Admin]

The error I got is: "storage not found". I don't think it have to to with NTFS because the TV can read another external HDD that is NTFS (this one being a Toshiba HDD)

[Admin]

My NTFS comment was to highlight the fact, your TV does not supports NTFS, so you shouldn't attempt to use that filesystem on the HDD. I also indicated that, you didn't provide enough specifics, for me to actually know that though. I just never encountered one.

[Admin]

FAT32 and NTFS should work on the LG 32LH5000. My bet is the problem is the partition table.

[Admin]

What about the partition table? How could I check this?

[Admin]

The LG article Connecting USB lists the conditions on the disk. It also shows how the TV can format itself the disk using Inputs and then selecting Format. For external formatting, FAT32 or NTFS are acceptable when formatted on a Windows computer. Remark: You might need to use slow format rather than quick formatting.

[Kamil Maciorowski]

This is a formal note about your latest edit. You could edit your answer freely but if you weren't the author, such edit attempt would have to be reviewed by a peer (unless you had enough reputation to edit somebody else's posts on your own). Then the edit would probably be rejected because it made the answer worse. The crucial information ("Convert to MBR disc") is now hidden and needs horizontal scrolling to be seen – at least in my browser. This was not the case with previous non-code formatting. That's why I have reverted your change.

[Ravers]

Makes sense! Thank you for the explanation and for reverting the change!

[Kamil Maciorowski]

I have no experience with PS4 but it seems it used GPT while your TV requires MBR. Check if PS4 allows you to format the disk with MBR in the first place. If so, maybe you'll be able to use the disk with both devices.