Filezilla doesn't connect to my ftp but I can connect to ftp using same details in Windows explorer or browser
9,020
There are two things I'd suggest trying which might explain the difference:
- First try changing Filezilla from PASV / PASSIVE mode to ACTIVE mode.
- If that doesn't work, try connecting without encryption in Filezilla (unencrypted FTP may be what Windows explorer is using but Filezilla appears to be using TLS encryption). I recommend using encryption for FTP, but I'm just listing what might be a difference.
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Computer User
Updated on September 18, 2022Comments
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Computer User over 1 year
Filezilla does not connect to my ftp but I can connect to ftp using same details in Windows explorer or browser using ftp://ftp.xxxxx.com
Log is:
2015-10-05 22:31:27 6908 1 Status: Resolving address of ftp.xxxxx.com 2015-10-05 22:31:27 6908 1 Status: Connecting to 50.87.57.52:21... 2015-10-05 22:31:27 6908 1 Status: Connection established, waiting for welcome message... 2015-10-05 22:31:27 6908 1 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 2015-10-05 22:31:27 6908 1 Response: 220-You are user number 5 of 1000 allowed. 2015-10-05 22:31:27 6908 1 Response: 220-Local time is now 11:01. Server port: 21. 2015-10-05 22:31:27 6908 1 Response: 220-This is a private system - No anonymous login 2015-10-05 22:31:27 6908 1 Response: 220-IPv6 connections are also welcome on this server. 2015-10-05 22:31:27 6908 1 Response: 220 You will be disconnected after 15 minutes of inactivity. 2015-10-05 22:31:27 6908 1 Command: AUTH TLS 2015-10-05 22:31:27 6908 1 Response: 234 AUTH TLS OK. 2015-10-05 22:31:27 6908 1 Status: Initializing TLS... 2015-10-05 22:31:28 6908 1 Status: Verifying certificate... 2015-10-05 22:31:28 6908 1 Status: TLS connection established. 2015-10-05 22:31:28 6908 1 Command: USER [email protected] 2015-10-05 22:31:28 6908 1 Response: 331 User [email protected] OK. Password required 2015-10-05 22:31:28 6908 1 Command: PASS ********* 2015-10-05 22:31:29 6908 1 Response: 230 OK. Current restricted directory is / 2015-10-05 22:31:29 6908 1 Command: SYST 2015-10-05 22:31:29 6908 1 Response: 215 UNIX Type: L8 2015-10-05 22:31:29 6908 1 Command: FEAT 2015-10-05 22:31:29 6908 1 Response: 211-Extensions supported: 2015-10-05 22:31:29 6908 1 Response: EPRT 2015-10-05 22:31:29 6908 1 Response: IDLE 2015-10-05 22:31:29 6908 1 Response: MDTM 2015-10-05 22:31:29 6908 1 Response: SIZE 2015-10-05 22:31:29 6908 1 Response: MFMT 2015-10-05 22:31:29 6908 1 Response: REST STREAM 2015-10-05 22:31:29 6908 1 Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; 2015-10-05 22:31:29 6908 1 Response: MLSD 2015-10-05 22:31:29 6908 1 Response: AUTH TLS 2015-10-05 22:31:29 6908 1 Response: PBSZ 2015-10-05 22:31:29 6908 1 Response: PROT 2015-10-05 22:31:29 6908 1 Response: ESTA 2015-10-05 22:31:29 6908 1 Response: PASV 2015-10-05 22:31:29 6908 1 Response: EPSV 2015-10-05 22:31:29 6908 1 Response: SPSV 2015-10-05 22:31:29 6908 1 Response: ESTP 2015-10-05 22:31:29 6908 1 Response: 211 End. 2015-10-05 22:31:29 6908 1 Status: Server does not support non-ASCII characters. 2015-10-05 22:31:29 6908 1 Command: PBSZ 0 2015-10-05 22:31:30 6908 1 Response: 200 PBSZ=0 2015-10-05 22:31:30 6908 1 Command: PROT P 2015-10-05 22:31:30 6908 1 Response: 200 Data protection level set to "private" 2015-10-05 22:31:30 6908 1 Status: Connected 2015-10-05 22:31:30 6908 1 Status: Retrieving directory listing... 2015-10-05 22:31:30 6908 1 Command: PWD 2015-10-05 22:31:30 6908 1 Response: 257 "/" is your current location 2015-10-05 22:31:30 6908 1 Command: TYPE I 2015-10-05 22:31:30 6908 1 Response: 200 TYPE is now 8-bit binary 2015-10-05 22:31:30 6908 1 Command: PASV 2015-10-05 22:31:31 6908 1 Response: 227 Entering Passive Mode (50,87,57,52,176,86) 2015-10-05 22:31:31 6908 1 Command: MLSD 2015-10-05 22:31:51 6908 1 Error: Connection timed out after 20 seconds of inactivity 2015-10-05 22:31:51 6908 1 Error: Failed to retrieve directory listing 2015-10-05 22:31:51 6908 1 Status: Disconnected from server 2015-10-05 22:31:51 6908 1 Status: Resolving address of ftp.xxxxx.com 2015-10-05 22:31:51 6908 1 Status: Connecting to 50.87.57.52:21... 2015-10-05 22:31:51 6908 1 Status: Connection established, waiting for welcome message... 2015-10-05 22:31:51 6908 1 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 2015-10-05 22:31:51 6908 1 Response: 220-You are user number 6 of 1000 allowed. 2015-10-05 22:31:51 6908 1 Response: 220-Local time is now 11:01. Server port: 21. 2015-10-05 22:31:51 6908 1 Response: 220-This is a private system - No anonymous login 2015-10-05 22:31:51 6908 1 Response: 220-IPv6 connections are also welcome on this server. 2015-10-05 22:31:51 6908 1 Response: 220 You will be disconnected after 15 minutes of inactivity. 2015-10-05 22:31:51 6908 1 Command: AUTH TLS 2015-10-05 22:31:51 6908 1 Response: 234 AUTH TLS OK. 2015-10-05 22:31:51 6908 1 Status: Initializing TLS... 2015-10-05 22:31:52 6908 1 Status: Verifying certificate... 2015-10-05 22:31:52 6908 1 Status: TLS connection established. 2015-10-05 22:31:52 6908 1 Command: USER [email protected] 2015-10-05 22:31:52 6908 1 Response: 331 User [email protected] OK. Password required 2015-10-05 22:31:52 6908 1 Command: PASS ********* 2015-10-05 22:31:53 6908 1 Response: 230 OK. Current restricted directory is / 2015-10-05 22:31:53 6908 1 Status: Server does not support non-ASCII characters. 2015-10-05 22:31:53 6908 1 Command: PBSZ 0 2015-10-05 22:31:53 6908 1 Response: 200 PBSZ=0 2015-10-05 22:31:53 6908 1 Command: PROT P 2015-10-05 22:31:53 6908 1 Response: 200 Data protection level set to "private" 2015-10-05 22:31:53 6908 1 Status: Connected 2015-10-05 22:31:53 6908 1 Status: Retrieving directory listing... 2015-10-05 22:31:53 6908 1 Command: PWD 2015-10-05 22:31:54 6908 1 Response: 257 "/" is your current location 2015-10-05 22:31:54 6908 1 Command: TYPE I 2015-10-05 22:31:54 6908 1 Response: 200 TYPE is now 8-bit binary 2015-10-05 22:31:54 6908 1 Command: PASV 2015-10-05 22:31:54 6908 1 Response: 227 Entering Passive Mode (50,87,57,52,180,60) 2015-10-05 22:31:54 6908 1 Command: MLSD 2015-10-05 22:32:14 6908 1 Error: Connection timed out after 20 seconds of inactivity 2015-10-05 22:32:14 6908 1 Error: Failed to retrieve directory listing
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Martin Prikryl over 8 yearsDo you have an access to server-side logs? Can you show us a log for the session from Windows Explorer/browser?
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Ƭᴇcʜιᴇ007 over 8 years
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Computer User over 8 yearsPlain non-encrypted FTP worked. Thanks a lot.