How can I get app crash log from Google play console

Question

I have android app, released to Play Store. Few users are getting crashes & crash asking them to submit report.

I believe these reports are getting stored in google play store console. I am able to get crash count & related device except crash report. Where can I get all issues log report from console? Thank you

Solution 1

• Select an app.
• On the left menu, select Android vitals > ANRs & Crashes.
• Near the middle of your screen, use the filters to help you find and diagnose issues.
• Or, select a cluster to get more details about a specific crash or ANR error.

Solution 2

In the new Developer Console experience, starting to be active on November 2nd 2020, follow the steps below to see crashes and Android not responding (ANR)s reports:

1. Login to the developer console: https://play.google.com/apps/publish/
2. In the overview select an app
3. Look for the Quality header on the left menu
4. Select Android vitals
5. Select Crashes and ANRs
6. Change the filter to your needs

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You may need to scroll to the right to access the crash details, as mentioned in the comments.

Comments

[sebastian.roibu]

Is there a way to see details on the rashes I am seeing in that list? There is no link behind the record shown.

[user10269224]

Is it capable to log offline crashes when comes to online mode ?

[John T]

@sebastian.roibu You might have the same problem as me. Your screen is not wide enough. There is a gray list at the bottom of the error report list, move it to the right, blue arrows will occur next to each report.

[sebastian.roibu]

I could not figure that out in time and I was never contempt with the error details. So I added Rollbar to my application. It has a lot more functionality and I like it.... so far.

[Amey Bhandarkar]

Awesome mate!!! I spend an hour but wasn't able to find it... Cheers

[giorgio79]

lol thx @JohnT that was it. Had to zoom out a bit...