How do I transfer files using Windows Remote Assistance?

Question

I'm using Windows Remote Assistance but I can't find how transfer files despite some tutorials on internet say it's possible. I didn't find any configuration for that and Ctrl+c/Ctrl+v/mouse right click copy doesn't work.

Solution

How do I transfer files using Windows Remote Assistance?

I can't find how to transfer files despite some tutorials on internet saying it's possible.

I'm using Windows 10 Home edition on both machines.

Remote Assistance for Windows 7 and later doesn't support file transfer.

In addition, Remote Assistance in Windows 7 has deprecated the file transfer feature that was available in Windows XP and Windows Vista. Compatibility with earlier versions is still supported, however-for example, if a file transfer is initiated from a Windows XP or Windows Vista computer, Windows 7 will accept the transfer.

Source Improvements to Remote Assistance in Windows 7

Note:

• Remote Assistance for Windows XP and Vista did support file transfer:

  In the chat window, click Send a File.

  Source To send a file by Remote Assistance

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Workarounds

• Remote Desktop Connection can do file transfer, but requires the target machine to be running Windows 10 Pro, so is not applicable for you.

• TeamViewer can be used for remote support and also supports file transfer.

• Transfer the file(s) via some other service like GoogleDrive, DropBox, ftp or sftp

• Email can also be used if the file(s) are not too large.

Comments

[barlop]

@DavidPostill I doubt there's a difference between 8 and 8.1 in remote assistance. To ask which windows version and distinguish between 8 and 8.1 in this context, suggests somewhat that there's a difference between 8 and 8.1 in this matter, and surely there isn't, so that's misleading

[Jack]

I'll find an alternative for transfer the files then. Thanks for the answer guys

[Jack]

@DavidPostill: You can post win 10 pro requirement to it work as answer too, I guess

[DavidPostill]

@jack, comments cleaned up and moved to an answer.

[barlop]

you write "Remote Assistance for Windows 7 and later doesn't support file transfer. I notice you've named every windows version there except for XP. Is there a reason for that?

[DavidPostill]

@barlop That is because (as I alluded to in earlier comments on the question) Remote Assistance for Windows XP did support file transfer ("In the chat window, click Send a File." see To send a file by Remote Assistance. Answer updated.

[barlop]

+1 well now that's a very comprehensive answer useful and informative to many

[DavidPostill]

@barlop Thanks. I got there in the end with some prompting from you :)