How to avoid emails going through secureserver.net

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I can not tell you have many people share similar problems with MX records on Godaddys CPanel/

Here is the simple fix, go into your Godaddy CPanel. Select MX records > Select Domain name in question > Select Remote Mail Exchanger.

That's it.

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J. Doe
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J. Doe

Updated on September 18, 2022

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  • J. Doe
    J. Doe over 1 year

    I use Zoho.com as my email provider for [email protected]. In Gmail, if an email does not use DKIM, a red padlock is shown next to the "From" address (I think). I investigated why emails from me@mydomain to my gmail account were showing the red padlock last night and discovered that several fields in my email headers listed the sender as secureserver.net (GoDaddy).

    I do not use and am not signed up for GoDaddy email, not in Workspace and not an Office365 account.

    The domain is managed through GoDaddy and I set the two MX records to point at mx.zoho.com and mx2.zoho.com. I followed Zoho's procedure for setting up DKIM last night and was able to send emails that did not show the red padlock.

    Today, my emails are showing the red padlock again and inspecting the header shows several fields listing secureserver.net as the sender.

    Why are my emails being captured and sent from secureserver.net and how do I stop it? I probably am completely misunderstanding something, but I got it to show the grey padlock for a few emails last night.

    Correct Header:

    Received: by 10.140.41.227 with SMTP id abcdefghijklmnop;
            Sun, 5 Jun 2016 22:22:57 -0700 (PDT)
    X-Received: by 10.66.248.169 with SMTP id abcdefghijklmnop.13.1234567890;
            Sun, 05 Jun 2016 22:22:57 -0700 (PDT)
    Return-Path: <[email protected]>
    Received: from sender163-mail.zoho.com (sender163-mail.zoho.com. [74.201.84.163])
            by mx.google.com with ESMTPS id abcdefghijklmnop.106.2016.06.05.22.22.56
            for <[email protected]>
            (version=TLS1 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
            Sun, 05 Jun 2016 22:22:57 -0700 (PDT)
    Received-SPF: pass (google.com: domain of [email protected] designates 74.201.84.163 as permitted sender) client-ip=74.201.84.163;
    Authentication-Results: mx.google.com;
           spf=pass (google.com: domain of [email protected] designates 74.201.84.163 as permitted sender) [email protected]
    Received: from mail-it0-f52.google.com (mail-it0-f52.google.com [209.85.214.52]) by mx.zohomail.com
        with SMTPS id 1234567890.1234567890; Sun, 5 Jun 2016 22:22:55 -0700 (PDT)
    Received: by mail-it0-f52.google.com with SMTP id abcdefghijklmnop.1
            for <[email protected]>; Sun, 05 Jun 2016 22:22:54 -0700 (PDT)
    Received: by 10.107.129.147 with HTTP; Sun, 5 Jun 2016 22:22:53 -0700 (PDT)
    

    Bad Header:

    Received: by 10.140.41.227 with SMTP id abcdefghijklmnop;
            Mon, 6 Jun 2016 09:36:42 -0700 (PDT)
    X-Received: by 10.36.57.202 with SMTP id abcdefghijklmnop.5.123456789;
            Mon, 06 Jun 2016 09:36:42 -0700 (PDT)
    Return-Path: <[email protected]>
    Received: from p3plsmtp22-02.prod.phx3.secureserver.net (p3plsmtp22-02.prod.phx3.secureserver.net. [68.178.252.55])
            by mx.google.com with ESMTP id abcdefghijklmnop.103.2016.06.06.09.36.41
            for <[email protected]>;
            Mon, 06 Jun 2016 09:36:42 -0700 (PDT)
    Received-SPF: pass (google.com: domain of [email protected] designates 68.178.252.55 as permitted sender) client-ip=68.178.252.55;
    Authentication-Results: mx.google.com;
           spf=pass (google.com: domain of [email protected] designates 68.178.252.55 as permitted sender) smtp.mailfrom=SRS0=P4k3=R6=MYDOMAIN.com=MYUSERNAME@bounce.secureserver.net
    Received: (qmail 16233 invoked from network); 6 Jun 2016 16:36:41 -0000
    Delivered-To: [email protected]
    Received: (qmail 16230 invoked by uid 30297); 6 Jun 2016 16:36:41 -0000
    Received: from unknown (HELO abcdefghijklmnop.prod.phx3.secureserver.net) ([68.178.252.55])
              (envelope-sender <[email protected]>)
              by abcdefghijklmnop.prod.phx3.secureserver.net (qmail-1.03) with SMTP
              for <[email protected]>; 6 Jun 2016 16:36:41 -0000
    Received: from sender163-mail.zoho.com ([74.201.84.163])
        by abcdefghijklmnop.prod.phx3.secureserver.net with bizsmtp
        id abcdefghijklmnop; Mon, 06 Jun 2016 09:36:41 -0700
    Received: from mail-io0-f174.google.com (mail-io0-f174.google.com [209.85.223.174]) by mx.zohomail.com
        with SMTPS id 1234567890.1234567890; Mon, 6 Jun 2016 09:36:40 -0700 (PDT)
    Received: by mail-io0-f174.google.com with SMTP id abcdefghijklmnop.1
        for <[email protected]>; Mon, 06 Jun 2016 09:36:40 -0700 (PDT)