How to reset Sourcetree settings/preferences

Question

I've done something nasty in my preferences! Is there any way I can reset Sourcetree to default settings?

Solution

You could see if the process describe in Wiping SourceTree Preferences can help - but be careful:

Please note that wiping the preferences will mean you will lose your bookmarks and view settings.
Please back these up in the event that wiping your preferences isn't the cause of the problem.

Windows

• Make sure SourceTree is closed
• Make sure the files are backed up in the following folders before removing the files
• Remove files "bookmarks.xml", "opentabs.xml", "userhosts" in C:\Users\<username>\AppData\Local\Atlassian\SourceTree\
• Remove file in C:\Users\<username>\AppData\Local\Atlassian\SourceTree.exe<random_string>\<version_number>\user.config
• Open SourceTree again to test if it worked or not.

Mac

• Make sure SourceTree is closed.
• Make sure the files are backed up in the following folders before removing the files
• Remove everything in ~/Library/Application Support/SourceTree/
• Remove ~/Library/Preferences/com.torusknot.SourceTreeNotMAS.plist (you should be using the direct version of SourceTree, hence "NotMAS")
• If you're using Mavericks or later, log out and log back in. Mavericks caches all Preferences while you're logged in and deleting the files doesn't actually clear the settings any more.
• Open SourceTree again to test if it worked or not.

(Those are hidden folders/files: you can look for them in Finder)

[...]

If this didn't fix your problems then close SourceTree and restore the files, then re-open SourceTree again (if at all possible).

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Update 2018: Skychan adds in the comments

With the current version, 2.7+ you need to also delete (backup) the two .json files in the \Atlassian\SourceTree\ directory.

(On MacOS: /Applications/SourceTree.app/)

Comments

[Uzair]

confluence.atlassian.com/sourcetreekb/…

[Skystrider]

With the current version you need to also delete (backup) the two .json files in the \Atlassian\SourceTree\ directory.

[Skystrider]

With the current version you need to also delete (backup) the two .json files in the \Atlassian\SourceTree\ directory.

[Jonauz]

Not clear where '\Atlassian\SourceTree\' is such directory on Mac.

[VonC]

@Jonauz confluence.atlassian.com/sourcetreekb/… suggests /Applications/SourceTree.app/, as in /Applications/SourceTree.app/Contents/Resources/git_local/bi‌​n

[proteus]

The Mac solution doesn't work anymore even after logging out and deleting the files/folders in the answer.

[VonC]

@proteus OK. Let me know if you find a workaround/solution, I will update the answer.

[Brian Reinhold]

These files do not exist on my mac

[VonC]

@BrianReinhold Which, seven years later, is not too surprising. Do you find a SourceTree.app folder anywhere on yuor Mac? Which OS version do you have?

[Brian Reinhold]

@VonC I found the app but not all the supplemental files it generates. Turns out they are hidden and the only way I can view them is via a Terminal using ls -a. I am a total greenhorn on the Mac and assumed I could use the Finder to see hidden files in the same manner I use the Windows File Explorer to see hidden files. Alas such is not the case. I wish the mac had Tortoise git!

[VonC]

@BrianReinhold I agree. But looking for hidden files with finder should be possible though: setapp.com/how-to/… and apple.stackexchange.com/a/391893

[Brian Reinhold]

@VonC good to know keyboard combos are needed - I looked for the option through the GUI.

[VonC]

How is this different from the "Windows" section of my answer? confluence.atlassian.com/sourcetreekb/… is the very first link I have in my aforementioned answer.

[Uzair]

you're right Vonc, but i am here guiding about if some one want to remove complete folders not only sub folder, because i was facing the issue so i solved by this.