How to solve 503 error accessing CollabNet Subversion Console?

Question

I'm using Collabnate Subversion Edge.
I'm getting below error when trying to access URL http://localhost:3343/csvn. Collbnate is set up on Windows Server 2008.

HTTP ERROR: 503
Problem accessing /csvn/. Reason:
Service Unavailable
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How to solve it?

Solution 1

I spent two days fighting with the same problem. It turned out that CollabNet Subversion Edge 4.0.11 does not support Java 8.

The following procedure helped me make CN Subverion Edge 4.0.11 work again on Windows 7:

1) Uninstall CollabNet Subversion

2) Uninstall Java 8 (I had Java 7 and 6 side by side, so after uninstalling the 8, 7 picked up after I added it to PATH variable. It is important to add it at the very beginning of the path, otherwise Windows\System32\java.exe will be taken, which was not good for me also)

3) Install CollabNet Subverion (the important thing is to uncheck the "Run CollabNet ..." check box in the final screen. It looks like the installer is still creating files at the end and only after I have clicked OK in the final screen the needed configuration files have been created in data/conf folder.

4) Make sure that data/conf/httpd.conf file is created. If it is there, got to services (services.msc) and start server manually

Now launch the browser and navigate to localhost:3343/csvn. Good luck.

Solution 2

1) Install Java 7

2) In file \csvn\svcwrapper\conf\wrapper.conf change from #wrapper.java.command.maxVersion=1.6 to wrapper.java.command.maxVersion=1.7

3) Run \csvn\svcwrapper\bat\runConsole.bat

Good luck.

Solution 3

Check in c:/csvn/data/logs for a log that starts with "console". Then find the error(s) and check what is wrong.

Did you try restarting the service ?

Solution 4

I had the same issue, CollabNet Subversion Edge version 4.0.4. In my case the problem was updating the JAVA_HOME from JDK 1.6 to JDK 1.7.

I finally resolved it changing the file: C:\PROGRA~1\csvn\svcwrapper\conf\wrapper.conf

I changed the value of the property: wrapper.java.command:java wrapper.java.command=C:/PROGRA~1/Java/jdk1.6.0_45/bin/java

So the csvn now runs with 1.6 as before. And it works again as a service automatically.

Good luck!!

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Comments

[Graham Povey]

This saved me some time re Java 8. Incidentally, you don't need to uninstall Collabnet - navigate to csvn\svcwrapper\bat, after getting the java installs correct, and run uninstallService.bat followed by installService.bat - this sorts out the java edition used by the service.