hplip requires pyqt4
Solution 1
You're probably going to have to completely reinstall HP printer support because you removed everything involving HPLIP. You probably will need to go to the HPLIP page and download, and install, the latest HPLIP. If you're able to do this, it will set up your printer and then give you the opportunity to install the correct plugin that will enable all of your printer's capabilities.
You might have avoided so much trouble if you had started by running the command N0rbert gave you, before you did anything else:
sudo apt install hplip-gui
(I know, you didn't know that then; I learned it the hard way, too. This works because HPLIP is already installed on Ubuntu, but not the GUI, which you need in order to get the plugin.)
Then run "HPLIP Toolbox" (I run it from the Dash, but you can run it from the command line, too). This will open a GUI which will give you the opportunity to install a required plugin. Many HP printers require this plugin to be installed in order to perform certain functions (such as scanning and faxing).
I have to do this every time I install a new version of Ubuntu (or reinstall) because my HP printer is one of those that requires a plugin, and it appears yours does, too. Plugins are not loaded by default, and unfortunately little information is provided anywhere about how to solve the problem.
Solution 2
HPLIP supports Qt5 from 3.16.5 and above
To enable qt5 support
You need to install the following dependencies
PyQt5
python-qt5-dbus
Go to source of hplip. By default its in ~/Downloads.
Run the following commands
./configure --prefix=/usr --enable-qt5 --disable-qt4
make
"make install" as root user
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Richard W. Seitz
Updated on September 18, 2022Comments
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Richard W. Seitz almost 2 years
I have upgraded my system from 19.10 to 20.04, everything is working correctly except I cannot load hp-systray or any other parts of the program.
The problem I have is pyqt4 available in 20.04 I have been unable to locate it.
Terminal error below:
HP Linux Imaging and Printing System (ver. 3.20.2) System Tray Status Service ver. 2.0 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: No module named 'PyQt4' error: Unable to load Qt4/Qt5 support. Is it installed?
I also ran
hp-check -r
; output below:rick@rick-M52BC-M32BC:~$ hp-check -r Saving output in log file: /home/rick/hp-check.log HP Linux Imaging and Printing System (ver. 3.20.2) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 GNU/Linux Host: rick-M52BC-M32BC Proc: 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 GNU/Linux Distribution: ubuntu 20.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.20.2 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.04 version
Current contents of
/etc/hp/hplip.conf
file:# hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.20.2 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip-3.20.2 html=/usr/share/doc/hplip-3.20.2 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.20.2 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes qt5=no policy-kit=no lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=yes class-driver=no
Current contents of
/var/lib/hp/hplip.state
file:Plugins are not installed. Could not access file: No such file or directory
Current contents of
~/.hplip/hplip.conf
file:[upgrade] notify_upgrade = true last_upgraded_time = 1582830956 pending_upgrade_time = 0 latest_available_version = 3.17.10 [settings] systray_visible = 0 systray_messages = 0 [last_used] device_uri = hpaio:/net/officejet_5200_series?ip=192.168.1.139&queue=false printer_name = HP_OfficeJet_5200_series working_dir = . [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [installation] date_time = 04/27/20 18:23:19 version = 3.20.2 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running' gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK - xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK - dbus DBus - Message bus system REQUIRED - 1.12.16 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.20.3 OK - avahi-utils avahi-utils OPTIONAL - 0.7 OK - ------------------------ | General Dependencies | ------------------------ libjpeg libjpeg - JPEG library REQUIRED - - OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK - cups-image CUPS image - CUPS image development files REQUIRED - - OK - libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK - libusb libusb - USB library REQUIRED - 1.0 OK - sane SANE - Scanning library REQUIRED - - OK - sane-devel SANE - Scanning library development files REQUIRED - - OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK - libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.2 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed' error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed' python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK - python3-xml Python XML libraries REQUIRED - 2.2.9 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.8.2 OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK - -------------- | COMPILEDEP | -------------- libtool libtool - Library building support services REQUIRED - 2.4.6 OK - gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK - --------------------- | Python Extentions | --------------------- cupsext CUPS-Extension REQUIRED - 3.20.2 OK - hpmudext IO-Extension REQUIRED - 3.20.2 OK - ---------------------- | Scan Configuration | ---------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.20.2 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.20.2 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ The device `hpaio:/usb/OfficeJet_5200_series?serial=TH9B5BD184` is a Hewlett-Packard OfficeJet_5200_series all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model ------------------------------ ------------------------ hp:/usb/OfficeJet_5200_series? HP OfficeJet 5200 series serial=TH9B5BD184 --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP_Fax_4 -------- Type: Fax Device URI: hpfax:/usb/OfficeJet_5200_series?serial=TH9B5BD184 PPD: /etc/cups/ppd/HP_Fax_4.ppd warning: Failed to read /etc/cups/ppd/HP_Fax_4.ppd ppd file PPD Description: Printer status: printer HP_Fax_4 is idle. enabled since Thu 27 Feb 2020 05:11:03 PM EST Communication status: Good HP_OfficeJet_5200_series ------------------------ Type: Unknown Device URI: usb://HP/OfficeJet%205200%20series?serial=TH9B5BD184&interface=1 PPD: /etc/cups/ppd/HP_OfficeJet_5200_series.ppd warning: Failed to read /etc/cups/ppd/HP_OfficeJet_5200_series.ppd ppd file PPD Description: Printer status: printer HP_OfficeJet_5200_series is idle. enabled since Mon 27 Apr 2020 05:22:39 PM EDT warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. HP_OfficeJet_5200_series_72D17F_3_ ---------------------------------- Type: Unknown Device URI: implicitclass://HP_OfficeJet_5200_series_72D17F_3_/ PPD: /etc/cups/ppd/HP_OfficeJet_5200_series_72D17F_3_.ppd warning: Failed to read /etc/cups/ppd/HP_OfficeJet_5200_series_72D17F_3_.ppd ppd file PPD Description: Printer status: printer HP_OfficeJet_5200_series_72D17F_3_ is idle. enabled since Mon 27 Apr 2020 04:28:16 PM EDT warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. OfficeJet_5200_series_TH9B5BD184_ --------------------------------- Type: Unknown Device URI: implicitclass://OfficeJet_5200_series_TH9B5BD184_/ PPD: /etc/cups/ppd/OfficeJet_5200_series_TH9B5BD184_.ppd warning: Failed to read /etc/cups/ppd/OfficeJet_5200_series_TH9B5BD184_.ppd ppd file PPD Description: Printer status: printer OfficeJet_5200_series_TH9B5BD184_ is idle. enabled since Mon 27 Apr 2020 04:28:13 PM EDT warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- USB None Required - - OK Node:'/dev/bus/usb/001/004' Perm:' root lp rw- rw- rw- rw- r--' ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'libcups2' package is missing/incompatible error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'python3-dbus.mainloop.qt' package is missing/incompatible Total Errors: 3 Total Warnings: 3
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N0rbert about 4 yearsDoes this answer your question? How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? - use
sudo apt-get install hplip-gui
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Richard W. Seitz about 4 yearsOk, I followed the direction on the other post and still get an error now it is missing ui5. Also, the scanner only works as a network and the hp-fax does not seem to be working at all. I can get by with things this way, I just prefer to use the hp-toolbox and hp-fax and I would like the scanner to work via USB as well as network. I installed the 3.20.3 file on ubuntu 19.10 from the hp developer website as this Officejet-5252 was not supported in 3.19.x version. All worked fine til upgrade to 20.04 I think something from the previous install on 19.10 has something to do with it. Thanks you
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Richard W. Seitz about 4 yearsalso in the hp-check.log, I get these errors at line 177-178 hp-check[612282]: info: :[31;01m error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'[0m hp-check[612282]: info: :[31;01m error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'[0m
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N0rbert about 4 yearsAccording to official HPLIP support page the HP OfficeJet 5200 is supported since 3.17.9. This means you can use deb-packaged version from Ubuntu 18.04 LTS and newer. Usage of binary installer may add mess to the system. Follow uninstallation part from my answer and then use
sudo apt install hplip-gui
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Richard W. Seitz about 4 yearsOk, I have completely removed everything for the HPLIP devices. I cannot add modify or even add the printer with hplip-gui. when i tried to use hp-setup I got the following import error libhpipp.so.0. Thanks for any assistant
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N0rbert about 4 yearsPlease add complete error output to the question body. Along with output of
tree /usr/share/hplip/
. If outputs are long - use pastebin.
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N0rbert about 4 yearsExact bug report about binary HPLIP - bugs.launchpad.net/hplip/+bug/1876205 .
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Harish about 4 yearsI notice one of the issue in installing PyQt5 on Ubuntu 20.04 as a part of HPLIP installation process was the installer was defaulting to python version 2.7. Once I set default to version 3.8, I could install HPLIP
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Alex8752 over 3 yearsFirst, thanks, @NOrbert. I've already had tried this procedure in Ubuntu 16.04, and it did not work. I installed this week Ubuntu 20.04 on a new laptop, and this same command works fine!
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nanquim over 3 yearshow did you change it?
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jmunsch almost 3 years@nanquim my guess is
echo $(which python)
and then usepyenv
to set the global default