I can neither open nor uninstall Steam (Ubuntu 16.04 LTS)

7,494

Thank you all. The problem is now solved.

I've reinstalled Steam and followed the suggestion here: Steam not opening in Ubuntu 16.04 LTS

If you just installed Steam then go to ~/.steam/steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/ and delete the link libstdc++.so.6. Then it should start without problem.

Steam is working fine now without lags or error messages.

Sorry if I posted anything in the wrong place, I am new to this forums as I am to Ubuntu. But I'm getting more and more used to it.

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EgaVS
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EgaVS

Updated on September 18, 2022

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  • EgaVS
    EgaVS almost 2 years

    My Steam have apparently become completely unfunctional: If I try to open it, the icon flashes for a few seconds and nothing happens afterwards. If I try to uninstall it (Ubuntu Icon >> Search for 'Steam' >> Right button >> Uninstall), there are also no results.

    I'm very new to Ubuntu and I've recently upgraded it to the last version expecting it was the right thing to do, but I don't know if it was really. Do any of you guys know how to fix this?


    Edit:

    Thank you both for your replies.

    I've tried typing 'steam' on the terminal. A bunch of messages then appeared and it upgraded Steam (I think) and opened it. I closed everything and restarted the computer. Now I can open Steam, but every time I do so a warning pops up saying:

        home/egavs/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-genu/libtinfo.so.5: no version information available (required by bash)
        Your steam package is out of date. Please get an updated version from your package provider or directly from http://repo.steampowered.com/steam for supported distributions.
        Press enter to continue
    

    When I press Enter, the message closes. Steam is a bit slow and sometimes it not even connects to the network. Also, I still can't uninstall it in the way I first tried. Nothing shows up when I type lspci | grep VGA in the terminal. When I type 'steam' on the terminal now, Steam opens and the following appears (SPM is my computer's name):

    egavs@SPM:/$ steam
    Running Steam on ubuntu 16.04 64-bit
    STEAM_RUNTIME is enabled automatically
    /bin/bash: /home/egavs/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Gtk-Message: Failed to load module "gail"
    Gtk-Message: Failed to load module "atk-bridge"
    Gtk-Message: Failed to load module "unity-gtk-module"
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element
    Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element
    Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 80: saw unknown, expected number
    [0706/231122:ERROR:main_delegate.cc(779)] Could not load cef_extensions.pak
    [0706/231122:ERROR:browser_main_loop.cc(217)] Running without the SUID sandbox! See https://chromium.googlesource.com/chromium/src/+/master/docs/linux_suid_sandbox_development.md for more information on developing with the sandbox on.
    Installing breakpad exception handler for appid(steamwebhelper)/version(20160614232302)
    Installing breakpad exception handler for appid(steamwebhelper)/version(1465946582)
    [0706/231122:ERROR:main_delegate.cc(779)] Could not load cef_extensions.pak
    Installing breakpad exception handler for appid(steamwebhelper)/version(20160614232302)
    Installing breakpad exception handler for appid(steamwebhelper)/version(1465948400)
    Installing breakpad exception handler for appid(steamwebhelper)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Created shared memory when not owner SteamController_Shared_mem
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    
    ** (steam:4043): WARNING **: Unknown device type 14
    
    ** (steam:4043): WARNING **: Could not create object for /org/freedesktop/NetworkManager/Devices/1: unknown object type
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    
    ** (steam:4043): WARNING **: Ignoring invalid property 'secondaries'
    
    ** (steam:4043): WARNING **: Ignoring invalid property 'autoconnect-priority'
    
    ** (steam:4043): WARNING **: Ignoring invalid property 'route-data'
    
    ** (steam:4043): WARNING **: Ignoring invalid property 'address-data'
    
    ** (steam:4043): WARNING **: Ignoring invalid property 'route-data'
    
    ** (steam:4043): WARNING **: Ignoring invalid property 'address-data'
    Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
    Generating new string page texture 3: 384x256, total string texture memory is 442,37 KB
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    roaming config store loaded successfully - 619 bytes.
    migrating temporary roaming config store
    Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element
    Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element
    Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 80: saw unknown, expected number
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    Failed to init SteamVR because it isn't installed
    ExecCommandLine: ""/home/egavs/.local/share/Steam/ubuntu12_32/steam" "
    Installing breakpad exception handler for appid(steam)/version(1465948400)
    System startup time: 4,04 seconds
    bash: /home/egavs/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by bash)
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    Warning: Your steam package is out of date. Please get an updated version from your package provider or directly from http://repo.steampowered.com/steam for supported distributions.
    Generating new string page texture 73: 256x256, total string texture memory is 704,51 KB
    Generating new string page texture 74: 128x256, total string texture memory is 835,58 KB
    Generating new string page texture 75: 128x256, total string texture memory is 131,07 KB
    Generating new string page texture 76: 64x256, total string texture memory is 901,12 KB
    Generating new string page texture 77: 32x256, total string texture memory is 933,89 KB
    Running Steam on ubuntu 16.04 64-bit
    STEAM_RUNTIME has been set by the user to: /home/egavs/.local/share/Steam/ubuntu12_32/steam-runtime
    /bin/bash: /home/egavs/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
    /usr/bin/ldd: line 119: printf: write error: Broken pipe
    ExecCommandLine: "/home/egavs/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
    ExecSteamURL: "steam://open/driverhelperready"
    

    Should I download one of the suggested packages? They don't seem to be for version 16.04.

    • Nick Weinberg
      Nick Weinberg almost 8 years
      How did you install Steam -- through Ubuntu's software center, or through a package that you downloaded through Steam's website? Either way, please try opening a terminal (alt-ctrl-T), type steam and press enter. Do any error messages appear? What do they say?
    • David
      David almost 8 years
      can you provide information on your video card type? go to a terminal and type the command "lspci | grep VGA" without the quotes.
    • Nick Weinberg
      Nick Weinberg almost 8 years