Impossible to use the Package Center after upgrading DSM

synology dsm

10,647

Solution 1

The problem has disappeared as soon as I installed DSM 5.2-5644 Update 3 a few days later.

So it really seems like an update-related issue, that's been fixed fast.

Solution 2

Same thing happened to me. After upgrade it defaults to DHCP and changes it's IP address. Check your DHCP reservations and you'll find the device in the list. Connect to the web interface on that new IP and reconfigure it to use the DNS reserved IP you've been using in the past.

Solution 3

My situation was a bit different. I had installed the DNS package, but the DNS was disabled after an OS update. I had (stupidly) pointed the Synology configuration, under Network / General / Preferred DNS server, to the Synology DNS, not the external DNS. Since the Synology DNS was offline, it caused the connectivity problem (even though the network interfaces themselves pointed to the external DNS).

Changing the Preferred DNS back to the external DNS fixed the connection problem, and the package system started working again.

10,647

Stephane Rolland

Author of the PL XYZ (name is still to be defined, also I'm extremely late compared to what I was expecting, and it's quite possible there's at least one year of work before I can release something). At marathon my time is 5:30, that's far from a world record. I plan longer trails (60 km seems feasible for now) after I have made public the version 0.0 of the language. Machine Learning: kaggle AI competitions Favourite Techs: Haskell, C++14, Python 3, PostgreSQL, NixOs Linux, Zsh/Bash/Perl, XMonad. Photography/Graphical Arts: Abstract Photography , Pinterests Boards Author-Composer: Publicly released music, tracks on soundcloud Interests: Language Design, Categorial and Linear logic, Type Theory, Artificial Intelligence, Design Patterns, Lambda Calculus, Web Design, Pi Calculus, Pattern Calculus, Digital Signal Processing, Test Driven Development, Software Craftsmanship Everyday experience: C++, Python, Haskell Practicing: Perl, Cython/CPython, Machine Learning, Scikit-Learn Used: C, C#, Xml, Regex, Sql, Javascript, Win32, Mfc, Com/Atl, Stl, Design Patterns, MsXml, Wpf, C++/Cli, Html, Java, Soap, Sql Server, Http, Boost C++, Xaml, Xslt, Xschema, Xpath, Bash, Powershell, VB Practiced: R, Elixir, Erlang, Elm, F#, AngularJS, jQuery, Html5, Css, Svg, Web Audio Api, Underscore.js, Node.js, Octave Small memories of: Prolog, Oz/ML, Pict and Nomadic Pict Wish to learn: Agda, Idris, Coq, Rebol/Red Language Love: English, Deutsch, Español, French (mother tongue), Esperanto (though I no longer practice since at least 10 years, this language is beautiful) Learning: 中文 (Chinese), 日本語 (Japanese) Wish to learn (one day... if possible, or at least some basics elements for calligraphy): Korean, Arabic, Mongolian, Russian, Dutch/Nederland, Italian, Sanskrit, and a bit of Tibetan... let's see.

Updated on September 18, 2022

Comments

Stephane Rolland almost 2 years

I have just updated the DSM of a Synology Nas. DSM 5.2-5644 Update 2.

It seems now I can no longer use the Package center. But, as I have not used the Package Center for a long time, I'm not 100% the issue is related to this DSM upgrade.

When selecting sections like Utilities, Security, Backup or even Community, I get the error message Connection failed. Please check your network settings after a long time of "Loading..." turning wheel.

I checked my firewall settings, and allowed every ports and protocols... But that is not sufficient, since I still have the same error.

Any idea what I should check ? because the error message doesn't give me lots of information.
- EEAA over 8 years
  
  What did Synology support say?
- Diamond over 8 years
  
  @Stephane Roland, have you checked system Logs for more info? Look under Main menu, Log Center.