iPhone not detected by mac

11,386

Solution 1

Download the iPhone Configuration Utility from Apple. Quick and easy and now iTunes and xCode can see my iPhone again!

Solution 2

Happens sometimes because the iTunesHelper process hangs. Do as follows:

  • quit iTunes
  • in Terminal go: sudo ps aux | grep iTunes
  • if iTunesHelper is in the list, kill -9 it
  • start iTunes

Should be good as new.

Solution 3

Check if your device is recognized in System Profiler. (Apple -> About This Mac -> More Info -> Hardware -> USB)

If not, you can try putting the device into restore mode. First, make sure that your device is unplugged.

Then, press and hold both the home button and the sleep/wake button. When the Apple logo appears, release the sleep/wake button but not the home button. Keep pressing the home button until you see "Connect to iTunes".

Now, connect to iTunes and it should detect an iOS device in Restore Mode. This should help.

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fixer1234
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fixer1234

Updated on September 17, 2022

Comments

  • fixer1234
    fixer1234 over 1 year

    My Mac doesn't recognize my iPhone when I plug it.

    Here is the configuration: (basically everything is updated)

    • 10.6.4 mac system (Snow Leopard)
    • XCode version 3.2.5
    • iTunes 10.1.2
    • iPhone 4 , 16 GB, iOS version 4.2.1

    I tested for a few days with no problems but now it does not recognize it anymore. My provisioning profiles are brand new.

    It's not detected in iTunes, nor in the XCode Organizer.

    First it told me that there is no provisioned iOS Device connected. I deleted the iPhone from the Organizer and hoped it would get recognized again, but that didn't happen.

    I tried restart everything (Mac/iTunes/XCode/iPhone), but nothing worked. Do you have any ideas?

    I would be more interested in making it work with XCode right now. I don't really care about music and stuff.

    • Admin
      Admin about 13 years
      does it recognize it in itunes? is your cord bad?
    • raidfive
      raidfive about 13 years
      Sounds like this should be moved to superuser. It isn't necessarily programming related since even iTunes won't recognize your device. I'd suggest getting that working first.
  • George
    George about 13 years
    Hello Moshe, I did this, but only got to that screen if I connected the phone before starting the process. Without connecting it , I got to other stuff like Voice Control...don't know it started. So , I'm connected, I get to the screen that tells me to connect to iTunes...what should I do then? Am I not already connected? P.S: The device wasn't in the System Profiler under USB.
  • Admin
    Admin about 13 years
    It won't let me vote yet - the "iPhone Configuration Utility" was exactly right - install the unility (you don't even need to run it) and xcode behaved
  • Robert Conn
    Robert Conn about 13 years
    Thanks, this one worked for me. After Xcode 4 install both iPad and iPhone wouldn't show as connected. +1
  • Raj Pawan Gumdal
    Raj Pawan Gumdal almost 13 years
    I would have treated you if you were here! Thanks!
  • Joon
    Joon almost 8 years
    This worked for me!