Laravel 5.5 Error 500 in Cpanel Shared Hosting

Question

I already upload my laravel project folder into cpanel hosting. I did't have VPS. I has read many example in laracast and stackoveflow, but still get this 500 internal error. This is my setting.

I has separated public folder in my laravel project and put the other in root directory of my hosting like this.

|-- my_other_folder_project/
|-- [some other folders...]
|-- public_html/ 
|   |-- [some other folders...]
|   |-- my_public_project/

And Change index.php setting into :

from

require __DIR__.'/../vendor/autoload.php';

to

require __DIR__.'/../../my_other_folder_project/vendor/autoload.php';

And From

$app = require_once __DIR__.'/../bootstrap/app.php';

to

$app = require_once __DIR__.'/../../my_other_folder_project/bootstrap/app.php';

I has create .htaccess file for public folder like this :

DirectoryIndex index.php

<IfModule mod_rewrite.c>
    <IfModule mod_negotiation.c>
        Options -MultiViews
    </IfModule>

    RewriteEngine On

    # Redirect Trailing Slashes If Not A Folder...
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule ^(.*)/$ /$1 [L,R=301]

    # Handle Front Controller...
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule ^ index.php [L]

    # Handle Authorization Header
    RewriteCond %{HTTP:Authorization} .
    RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
</IfModule>

My PHP for this is 7.1 and I've checked other requirenment like OpenSSL, PDO, Mbstring, Tokenizer Already installed.

But Still get this 500 internal server error, I've searching many refference for this but pointed to the step I've already do.

Solution 1

First time, you can check your php info

<?php
phpinfo();
?>

and you can search "mbstring" in there...

if mbstring still not installed, you can ask the provider to installed that.

if already installed and still got the error 500, better you must check your php version in phpinfo(). And clear your cache with php artisan command. when you have a permission to shell, you can try to check your php version with command "php -v" and see the default php with which php.

Solution 2

Error 500 could appear from having server's PHP version lower than minimum version requirement by Laravel.

From my experience, the problem came out when I'm using Laravel 5.6 when my PHP version was still at 7.0 while it actually requires at least PHP 7.1.3. Changing my PHP version at PHP Selector in cPanel solved the issue.

Make sure your server's PHP version is equal or higher than what your Laravel version needs.

Solution 3

Just to bring to light on some issues I faced with my upload on a shared hosting and how I saved it. The error 500 appeared my page.

After several investigation, I discovered that the hidden files both in the public folder and the main app were not included in my uploads.

So just make sure you show hidden files before archiving/uploading

As it will not get uploaded/archived if not enabled to show hidden files.

The absence of these files too generate the 500 error.

I worked with laravel 5.5.*

Comments

[Arie Sastra]

ahh, yes, my phpinfo did't have that, I will install it first. thank you!