Message Queue building on Barracuda Spam Firewall

pop3 spam-filter barracuda

14,043

Solution 1

After 2 hours onto Barracuda and a further hour on a support tunnel, it seems that they just restarted the message queue service, which I must add I couldn't find so must be command line. Once I hear back from support I will comment to this answer with the command itself.

Solution 2

Another quick (temp) solutions are:

1) reloading your config (no downtime) or to reboot your device (= downtime).

The reload can be performed from the basic -administration section. Reloading will also refresh your webgui connection during approximately 10 - 15 seconds.

2) removing message which is stuck in the queue.

Call support to let them check your appliance health / find the real problem (to many SPAM messages received / message stuck, hardware error, etc)

Solution 3

It looks like version 4.x of the new firmware supports this feature (now in early release mode).

From the 4.0.0.035 release notes:

New 'Retry' button - For mail that is waiting in the Out queue, clicking the Retry button on the BASIC > Administration page initiates the process to retry sending the messages immediately.

14,043

stead1984

I've been a member of serverfault since 2008(ish) when I started as a Network Manager role for a small pharmaceutical company. After 3+ years as a network manager, I accepted a role of Deskside Support for a large rail infrastructure business. While the role was perhaps a backwards step technically, it would provide me with the exposure to large networks and a more promising career path. As of last year my company has been acquired by Siemens, which resulted in a nearly 2 year IT integration project. I'm currently employed as an Infrastructure Support Engineer for Siemens. This role involves support of Sun Solaris 10, I have a little knowledge of Unix/Linux gained from training courses. Serverfault has always been an incredibly useful tool for me during the years and if those answers that are not applicable are always enlightening and will continue to prove it's value to me as this role develops.

Updated on September 17, 2022

Comments

stead1984 almost 2 years

I have just installed our new Spam Firewall, and all seemed well. But the Spam Firewall has now decided to put all mail in a message queue and I have no idea how to force it on or anything as there doesn't appear to be anything on the GUI to manage the queue, there is no documentation on the queue, and the support don't want to call me back.

Any ideas?
- RateControl about 15 years
  
  Do you have it installed in a windows AD? Is LDAP setup correctly? is it tied to your mail server correctly? If mail is coming into the filter and the filter can't figure out who the mail is going to, it'll stack up. we've had this happen before when the 'connectin' between our exchange server and the filter went south.
- stead1984 about 15 years
  
  Yes and the test was 100% successful, it was forwarding all the mail to exchange and then onto the user but then stopped for some strange reason. Anyway it WAS building up but has now since gone through to Exchange and the mailboxes. But and there always is, it's not registering its sent any mail or updating the statistics. I should also point out it's a trail kit that we've had for nearly 2 weeks if that would have any implications?