Netflix error code F7355-1204 and F7363-1260

Question

Netflix quit and displayed error codes F7355-1204 and F7363-1260. It will go to the point where the movie is downloading but stops and displays the error codes. My os is Ubuntu 12.04 on a 32 bit machine. Netflix was working fine on the pipelight approach. Reinstalled firefox 52.0.2. Fixed libavcodec. Have yet to reinstall pipelight.

What are these error codes, and how do I fix them.

Solution 1

Clear your Firefox (version 52 or higher only) caches by going to Preferences, Advanced, Network tab, and click the Clear Now buttons, shown below...

Solution 2

You need to install codec (copy and paste in the terminal).

sudo apt install ubuntu-restricted-extras

Also, a browser extension may be causing the problem, try disabling them.

Comments

[luk3yx]

Related: askubuntu.com/questions/828286/…

[b_laoshi]

I know that for 16.04, netflix works in Chrome (Downloaded from Google, not Chromium in the repos). Install and point your browser to Netflix. Mileage may vary in 12.04.

[Organic Marble]

See the linked question and answer, but it only worked on 32 bit machines for me in Firefox 49. Quit working in later releases. The only option I found for my ancient 32 bit netbook is to keep the last 32 bit version of Chrome and use it for Netflix only.

[Bill Delaney]

I am running a 32 bit machine. Firefox has always worked great, so I saw no need to get chrome. Now, 32 bit chrome is not available, so I have try to fix the problem with firefox. Thanks anyway.

[David Foerster]

Chrome is available for 32-bit Linux; it'll just be outdated and insecure to use on untrusted sites. Netflix should be fine though as Organic Marble suggests.

[Bill Delaney]

IT IS! Very good. Thank you the command line is: sudo apt-get install chromium-browser I have downloaded it and it works. However, all of the warnings are made explicit. On the downside, Netflix still doesn't work. I just tried Hulu with the same result. It wants me to download the .tar.gz version of Flash Player. I have it already. With a little research, I found a version on Software Center, so I replaced the version I have with that one. Still no soap. Still a learning process.

[Bill Delaney]

Did the Cache clean up and reinstalled pipelight. This eliminated error code F7355-1204, but F7363-1260 remains. I am wondering if firefox updated and reset pipelight and libavcodec.

[Boris Hamanov]

You should try uninstalling Pipelight. And what did you do with libavcodec? Please remember to vote my answer if it was helpful. Thanks.

[Bill Delaney]

When I first attempted to use Netflix, I got the message that the "libavcodec may be vulnerable or is not supported, and should be updated to play videos." When I reinstalled Firefox, the boolean value for libavec had been set to "false." I had to type "about:config" into the Firefox address bar and go in and change the value to true. There is a real good discussion about it at askubuntu.com/questions/851190/…. This action did get rid of the F7355-1204 error. It has been my experience that cleaning the cache is a good Idea, thank you heynnema.

[Bill Delaney]

PS I still have the F7363-1260 error, and I have asked Netflix about it. They say to disable the extensions. This does not work. I am waiting for another answer from them.

[Boris Hamanov]

I would set all of the "about:config" settings back to default and try again.

[Peter Krauss]

This is the main answer! sudo apt install ubuntu-restricted-extras is working with Ubuntu 20