Office 2010 won't uninstall OR install

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I think @magicandre1981 refers to temporary folder of your User, open the run box ( + R) and type %temp%. Done that, delete the temporary files and try again to uninstall.

If you still can not uninstall, you can use the steps in this article from Microsoft.

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Jon
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Jon

Hi, I'm Jon.

Updated on September 18, 2022

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  • Jon
    Jon over 1 year

    So I had to suddenly end the install process of office 2010. I clicked "Cancel" and let it undo or whatever for about 20 minutes, and when the bar didn't move whatsoever, I just ended the process in task manager.

    I restarted my computer, put the disc back in and ran it. Whenever I uninstall, I get this message:

    enter image description here

    If I'm installing:

    enter image description here

    I have restarted my computer many times, it's not that.

    Also, someone in the comments told me to paste the log file here, however I can't find it in any of the places I think they would be... Program files, etc... If someone would tell me where they are I'll post a link to them.

    They said to check in my user file, however I just did and didn't see anything (This is my user file)

    If I open a word document (.docx), this comes up for MAYBE 1/10th of a second, then goes away:

    enter image description here

    • magicandre1981
      magicandre1981 almost 11 years
      inside the temp folder you should have Log files from the setup. Zip and upload them.
    • Jon
      Jon almost 11 years
      What temp folder?
    • magicandre1981
      magicandre1981 almost 11 years
      the one under the user account folder.
    • Jon
      Jon almost 11 years
      This is my user account folder: i.imgur.com/aCRAaKN.png
    • magicandre1981
      magicandre1981 over 10 years
      the temp folder is under AppData\local