Open source jabber based website "live chat" / "live help" system?
Take a look at
All of them rely on an existing XMPP server with HTTP-poll or HTTP-bind.
Josh
I am Josh Gitlin, CTO and co-founder of Digital Fruition a software as a service eCommerce company. Currently serving as Principal DevOps Engineer at Pinnacle 21, and hacking away at Cinc Server, the free-as-in-beer rebranded distribution of Chef Server.
Updated on September 17, 2022Comments
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Josh almost 2 years
I don't know if this belongs on SF, SU or SO... let's try SF first.
I'm looking for a "live help" system for website which uses Jabber/XMPP as a backend... so that website visitors could click a "Chat Now" button, and using AJAX, chat with operators who are already set up using Jabber accounts. Something very much like J-Livesupport but without a jabber server (I already have one) and preferably OSS/free.
Openfire's Fastpath Webchat is perfect except you must use Openfire's Spark client. No dice there.
Before I build my own, anyone know of anything out there?
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Patrick R over 14 years@josh - hope you didn't build your own - openfire will definitely work with pidgin
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Patrick R over 14 years@josh - I've removed my answer. I was so accustomed to using both pidgin and spark at the same time with Openfire that I had forgotten that Openfire wasn't sending my webbased helpdesk requests to pidgin. We get the web chats through spark and chat about the requests internally using pidgin (or adium). When I sat down to list out the steps this weekend the limitation became obvious. Sorry I got your hopes up.
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Josh over 14 years@Patrick R, thanks, I was hopeful, but some of @joschi's suggestions look promising, so I hope one of those comes to maturity...
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Josh almost 15 yearsWith openfire Fastpath?
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Josh almost 15 yearsTigase and Speeqe sound promising!
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Josh over 14 yearsThanks... but I was looking for something which would integrate with an existing jabber server.