Openweather extention not working

Question

From yesterday, openweather extention on the top panel does not show the weather. Its shows "Please wait Loading".

I tried to find the solution. There was a post of creating account on openweather website and use API id. I found that it is a subscription base plan. There was a free plan which allows 60 calls free for weather data.

I thought that the extention is open source. And may be I deleted any package that is required to work the extention so I reinstall the OS. But there is no difference of doing that.

What could possibly go wrong any guidance?

Solution 1

Found a solution on GitLab from @StephGbzh that just worked for me using 20.04. It is most likely an expired CA certificate:

1. check that you target the right expired certificate

   openssl x509 -issuer -enddate -noout -in /usr/share/ca-certificates/mozilla/AddTrust_External_Root.crt
   

   which will produce the following:

   issuer=C = SE, O = AddTrust AB, OU = AddTrust External TTP Network, CN = AddTrust External CA Root
   notAfter=May 30 10:48:38 2020 GMT
   

2. backup

   cp /usr/share/ca-certificates/mozilla/AddTrust_External_Root.crt ~
   

3. delete

   sudo rm /usr/share/ca-certificates/mozilla/AddTrust_External_Root.crt
   

4. update the system

   sudo update-ca-certificates
   

5. restart gnome shell: AltF2, r, Enter

Solution 2

Another way to fix it without deleting .crt files, or disabling secure http.

In terminal:

Change directory.

cd /etc

Make a backup of this file.

ls -al ca-certificates.conf*
sudo cp ca-certificates.conf ca-certificates.conf.BAK
ls -al ca-certificates.conf*

Edit this file.

sudo pico ca-certificates.conf
change "AddTrust_External_Root.crt" to "!AddTrust_External_Root.crt"

Update certificates.

sudo update-ca-certificates
restart gnome shell with ALT+F2, r, ENTER

Reference: https://gitlab.com/jenslody/gnome-shell-extension-openweather/-/issues/272

Comments

[guiverc]

Only Ubuntu and official flavors of Ubuntu (ubuntu.com/download/flavours) are on-topic here, refer to askubuntu.com/help/on-topic where you'll find other SE sites where you question will be welcome if you don't want to use a Pop forum. (One advantage of Ubuntu is it's many support options, you opted for Pop OS so take advantage of it's support options, or SE Unix & Linux)

[24601]

I am using Ubuntu 18.04.4 LTS and the same issue persists with this OS too. I have sent a bug report to the writer from within the extension page. I would respectfully request that this is not closed as it doesn't just relate to pop-os but to the supported versions of Ubuntu too. If/when I get a reply, I will post a solution.

[Trushar Gavit]

@User How long you are having the issue?

[24601]

Like you, it started just yesterday - 30th May

[gccallie]

I'm having the same issue since yesterday (may 30th).

[24601]

@gccallie I'd recommend you to raise a bug report to the developer too as I have done. More reports to them might help get the issue resolved.

[24601]

I followed the link from Jens in 18.04 LTS but even after F2 r it still doesn't work for me.

[24601]

Perfect - That worked for me on 18.04 LTS. Thanks! Could the op mark this one as the solution please to allow others to find it easily.

[24601]

I think it might help to separate out the two instructions at number 2 to take it in two distinct steps which will help newish users: perhaps 2a. to backup the file then 2b to delete it.

[24601]

This solution involves some coding experience which some users might find daunting but the answer provided by Andrew is much easier to follow why is why it gets my upvote.

[AJN]

When I ran update-ca-certificates, the deleted "AddTru..." certificate is not downloaded. Will its absence cause any problems ?

[Trushar Gavit]

Thanks man. It worked.

[André Clérigo]

That certificate is not even downloaded in my directory and after the update it hasn't been downloaded either

[Carl H]

Just upgraded to 20,04. This does not work for me. Weather worked fine on 18.04.