Printer deployment via Group Policy not working on a single system

Question

One of my coworkers just got a new laptop running Windows 7 Pro x64. We use a GPO to deploy the printers to every system, but for some reason it is not working on this system.

I have been breaking my head over this for the past 3 hours now without any result. The strange thing is that gpresult /H seems to indicate that the GPO did run.

The hardware:

• Laptop: Windows 7 Professional x64
• Print server: Windows Server 2008 x64 R1
• HP Color LaserJet 2605dn
• HP LaserJet P2015
• Driver packages on server: HP universal printer driver PCL5, both X86 as X64

Oddities and other info:

• GPO working flawlessly on every other system, including my own Windows 7 Ultimate X64 laptop
• gpresult /H shows the GPO being ran
• Windows Firewall completely disabled on the new laptop

Below is the output for gpresult /H (in Dutch sadly, but I think you'll recognize it):

Beleidsregels
Windows-instellingen
Printerverbindingen
Pad Dominerend groepsbeleidsobject
\\Server2008\HP Color LaserJet 2605dn   Printers
\\Server2008\HP LaserJet P2015  Printers
Beheersjablonen
Beleidsdefinities (ADMX-bestanden) opgehaald van de lokale computer.
Configuratiescherm/Printers
Beleid  Instelling  Dominerend groepsbeleidsobject
Beperkingen van point-and-print Uitgeschakeld   Printers

Like I said, I have been trying to figure this out for the past few hours or so without any result, so you are my last hope.

Any help is appreciated.

Solution 1

Is the driver already installed on the Clients? I am thinking that perhaps the users do not have permissions to install the initial driver and that is causing the addition to silently fail.

update:

If they don't exist already on the client you need to ensure that the point and print restrictions are set to allow silent driver installation. In a mixed environment (both win 7 and prior clients) you need to set it in both User Configuration\Policies\Administrative Templates\Control Panel\Printers and Computer Configuration\Policies\Administrative Templates\Printers.

set it to not show the elevation prompt

Solution 2

See if my previous answer on this helps: Mapping printers using Group Policy Preferences; works on Windows XP, not on Windows 7 x64

Comments

[Aron Rotteveel]

Something I haven't tried yet; could it make the difference? My own computer is using UAC as well and works fine...

[Aron Rotteveel]

Tried this now, but without success.

[Aron Rotteveel]

No it is not. The driver packages reside on a shared folder on the server which should be readable to all users. Is there any way to check this?

[Aron Rotteveel]

I have set this user policy, but for some reason, it is not showing under the 'computer configuration' section.

[raja]

See my update for more details. If it's not installed there are additional GP settings

[ThatGraemeGuy]

Are you editing the GPO from a Windows 7 or Windows Server 2008 R2 machine? The policy setting under Computer Configuration did not exist in older versions.