Printer stack on processing - failed to read ppd file
9,804
Solution 1
This warning means that the hp-check script doesn't have the permission to read this file.
You can simply change the permissions like this (open a terminal):
$ sudo chmod 644 /etc/cups/ppd/HP-LaserJet-Pro-MFP-m125nw.ppd
It will give read permission to everyone, and read/write to root.
Solution 2
I have an HP printer PhotoSmart and had the same problem... I went into /etc/cups/ppd/ and modified the permission of my ppd file (root permission needed): It was Owner Root Read and write - Group lp Read only - Other No right I changed that last permission into Read only And it did the trick so far! Good luck!
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GibboK
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Updated on September 18, 2022Comments
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GibboK over 1 year
I need to install a network printer: HP-LaserJet-Pro-MFP-m125nw on Lubuntu 16.04.
- I have installed HPLIP
- I can see printer with green mark in Printers
- I can send job to printer
But they actually do not print and the job is marked as processing.
Notes:
- Using Simple Scan I can scan any document with success.
- I have notive if I install the printer using USB it works just fine, so I suppose issue is only when try to install the printer on the network
Could you please point me out what could be the issue and how to fix it?
Below the result of running hp-check:
I see a warning:
Failed to read /etc/cups/ppd/HP-LaserJet-Pro-MFP-m125nw.ppd ppd file
HP Linux Imaging and Printing System (ver. 3.16.3) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version --------------- | SYSTEM INFO | --------------- Kernel: 4.4.0-22-generic #39-Ubuntu SMP Thu May 5 16:53:32 UTC 2016 GNU/Linux Host: sixpo-ThinkPad-Edge-E440 Proc: 4.4.0-22-generic #39-Ubuntu SMP Thu May 5 16:53:32 UTC 2016 GNU/Linux Distribution: ubuntu 16.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.16.3 HPLIP-Home: /usr/share/hplip HPLIP-Installation: Auto installation is supported for ubuntu distro 16.04 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.16.3 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.16.3 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no Current contents of '/var/lib/hp/hplip.state' file: [plugin] installed = 1 eula = 1 version = 3.16.3 Current contents of '~/.hplip/hplip.conf' file: [last_used] device_uri = hp:/net/HP_LaserJet_Pro_MFP_M125nw?ip=10.0.0.5 [installation] date_time = 05/29/16 10:34:59 version = 3.16.3 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> -------------------------- | External Dependencies | -------------------------- cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running' scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK - xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - network network -wget OPTIONAL - 1.17.1 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - avahi-utils avahi-utils OPTIONAL - 0.6.32 OK - gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK - dbus DBus - Message bus system REQUIRED - 1.10.6 OK - ------------------------- | General Dependencies | ------------------------- python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK - cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK - python3-xml Python XML libraries REQUIRED - 2.1.0 OK - libpthread libpthread - POSIX threads library REQUIRED - b'2.23' OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK - libusb libusb - USB library REQUIRED - 1.0 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.5.1 OK - libjpeg libjpeg - JPEG library REQUIRED - - OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK - python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.5.1 OK - python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK - python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK - sane SANE - Scanning library REQUIRED - 1.0.25 OK - sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK - --------------- | COMPILEDEP | --------------- gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.3.1 OK - libtool libtool - Library building support services REQUIRED - 2.4.6 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.16.3 OK - hpmudext IO-Extension REQUIRED - 3.16.3 OK - ----------------------- | Scan Configuration | ----------------------- scanext Scan-SANE-Extension REQUIRED - 3.16.3 OK - '/etc/sane.d/dll.d/hpaio' not found. hpaio HPLIP-SANE-Backend REQUIRED - 3.16.3 OK 'hpaio found in /etc/sane.d/dll.conf' ----------------------- | Other Dependencies | ----------------------- ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/net/HP_LaserJet_Pro_MFP_M125nw?ip=10.0.0.5' is a Hewlett-Packard HP_LaserJet_Pro_MFP_M125nw all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP-LaserJet-Pro-MFP-m125nw -------------------------- Type: Printer Device URI: hp:/net/HP_LaserJet_Pro_MFP_M125nw?ip=10.0.0.5 PPD: /etc/cups/ppd/HP-LaserJet-Pro-MFP-m125nw.ppd warning: Failed to read /etc/cups/ppd/HP-LaserJet-Pro-MFP-m125nw.ppd ppd file PPD Description: Printer status: printer HP-LaserJet-Pro-MFP-m125nw now printing HP-LaserJet-Pro-MFP-m125nw-6. enabled since Ne 29. květen 2016,Processing page 1... Required plug-in status: Installed Communication status: Good -------------- | PERMISSION | -------------- No errors or warnings. Done. -
Nissim Nanach over 7 yearsAnd for noobs like me: cd /etc/cups/ppd; ls -la #view permissions; sudo chmod 754 HP_LaserJet_4000.ppd; ls -la #view changed permission, should be "-rwxr-xr--"
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sunwarr10r over 5 yearsNow if I try to print something I am getting the info: Could not start printer. Please check your printer configuration.
