"pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available"

Question

I have the anaconda package and run Spyder. Here is my system information:

anaconda                  2018.12                  py37_0

Python                    3.7.1

pip                       18.1

Dell Inspiron 13 7000 64-bit

I am unable to install anything with pip from the command prompt. I get the following when trying to install numpy for instance (which I already have through anaconda):

pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available.

Requirement already satisfied: numpy in c:\users\uday rallabhandi\anaconda3\lib\site-packages (1.15.4)

pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available.

Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError("Can't connect to HTTPS URL because the SSL module is not available.")) - skipping

Please help me understand why this is happening.

Solution 1

Here was my process to correct the error, on Windows 10 with Anaconda:

1. Added the following paths to my environment variables:
   • /AppData/Local/Continuum/Anaconda3
   • /AppData/Local/Continuum/Anaconda3/Scripts
   • /AppData/Local/Continuum/Anaconda3/Library
   • /AppData/Local/Continuum/Anaconda3/Library/Bin

At this stage, the error message was still there.

2. From Anaconda Prompt, I installed the latest version of pip:

   python -m pip install --upgrade pip

This appeared to correct the DLL conflict.

Solution 2

I had exactly the same problem. My computer is exactly the same and the versions of Python and pip are also the same.

It's a dll conflict with libeay32.dll.

I can solve this problem by adding dir path of python which has libeay32.dll (in my case C:\Users\Gabriel\Anaconda3\pkgs\openssl-1.1.1a-he774522_0\Library\bin) in system environment as topmost position.

Solution 3

Try your install/update with pip3 instead of pip.

Solution 4

I do not have libeay32.dll in bin folder either, but after adding C:\Users\<user name>\Anaconda3\pkgs\openssl-1.1.1a-he774522_0\Library\bin to the top of path, it is working. This is on Windows 10 64-bit.

Solution 5

Activate your base conda environment:

conda activate base

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