Redmine install not working and displaying directory contents - Ubuntu 10.04

Question

I've gone through the steps to set up and install the redmine project tracking web app on my VPS with Apache2 but I'm running into a situation where instead of displaying the redmine app, I just see the directory contents:

Does anyone know what could be the problem? I'm not sure what other files might be of use to diagnose what's going on. Thanks!

#
# Based upon the NCSA server configuration files originally by Rob McCool.
#
# This is the main Apache server configuration file.  It contains the
# configuration directives that give the server its instructions.
# See http://httpd.apache.org/docs/2.2/ for detailed information about
# the directives.
#
# Do NOT simply read the instructions in here without understanding
# what they do.  They're here only as hints or reminders.  If you are unsure
# consult the online docs. You have been warned.  
#
# The configuration directives are grouped into three basic sections:
#  1. Directives that control the operation of the Apache server process as a
#     whole (the 'global environment').
#  2. Directives that define the parameters of the 'main' or 'default' server,
#     which responds to requests that aren't handled by a virtual host.
#     These directives also provide default values for the settings
#     of all virtual hosts.
#  3. Settings for virtual hosts, which allow Web requests to be sent to
#     different IP addresses or hostnames and have them handled by the
#     same Apache server process.
#
# Configuration and logfile names: If the filenames you specify for many
# of the server's control files begin with "/" (or "drive:/" for Win32), the
# server will use that explicit path.  If the filenames do *not* begin
# with "/", the value of ServerRoot is prepended -- so "/var/log/apache2/foo.log"
# with ServerRoot set to "" will be interpreted by the
# server as "//var/log/apache2/foo.log".
#

### Section 1: Global Environment
#
# The directives in this section affect the overall operation of Apache,
# such as the number of concurrent requests it can handle or where it
# can find its configuration files.
#

#
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
#
# NOTE!  If you intend to place this on an NFS (or otherwise network)
# mounted filesystem then please read the LockFile documentation (available
# at <URL:http://httpd.apache.org/docs-2.1/mod/mpm_common.html#lockfile>);
# you will save yourself a lot of trouble.
#
# Do NOT add a slash at the end of the directory path.
#
ServerRoot "/etc/apache2"

#
# The accept serialization lock file MUST BE STORED ON A LOCAL DISK.
#
#<IfModule !mpm_winnt.c>
#<IfModule !mpm_netware.c>
LockFile /var/lock/apache2/accept.lock
#</IfModule>
#</IfModule>

#
# PidFile: The file in which the server should record its process
# identification number when it starts.
# This needs to be set in /etc/apache2/envvars
#
PidFile ${APACHE_PID_FILE}

#
# Timeout: The number of seconds before receives and sends time out.
#
Timeout 300

#
# KeepAlive: Whether or not to allow persistent connections (more than
# one request per connection). Set to "Off" to deactivate.
#
KeepAlive On

#
# MaxKeepAliveRequests: The maximum number of requests to allow
# during a persistent connection. Set to 0 to allow an unlimited amount.
# We recommend you leave this number high, for maximum performance.
#
MaxKeepAliveRequests 100

#
# KeepAliveTimeout: Number of seconds to wait for the next request from the
# same client on the same connection.
#
KeepAliveTimeout 15

##
## Server-Pool Size Regulation (MPM specific)
## 

# prefork MPM
# StartServers: number of server processes to start
# MinSpareServers: minimum number of server processes which are kept spare
# MaxSpareServers: maximum number of server processes which are kept spare
# MaxClients: maximum number of server processes allowed to start
# MaxRequestsPerChild: maximum number of requests a server process serves
<IfModule mpm_prefork_module>
    StartServers          5
    MinSpareServers       5
    MaxSpareServers      10
    MaxClients          150
    MaxRequestsPerChild   0
</IfModule>

# worker MPM
# StartServers: initial number of server processes to start
# MaxClients: maximum number of simultaneous client connections
# MinSpareThreads: minimum number of worker threads which are kept spare
# MaxSpareThreads: maximum number of worker threads which are kept spare
# ThreadsPerChild: constant number of worker threads in each server process
# MaxRequestsPerChild: maximum number of requests a server process serves
<IfModule mpm_worker_module>
    StartServers          2
    MinSpareThreads      25
    MaxSpareThreads      75 
    ThreadLimit          64
    ThreadsPerChild      25
    MaxClients          150
    MaxRequestsPerChild   0
</IfModule>

# event MPM
# StartServers: initial number of server processes to start
# MaxClients: maximum number of simultaneous client connections
# MinSpareThreads: minimum number of worker threads which are kept spare
# MaxSpareThreads: maximum number of worker threads which are kept spare
# ThreadsPerChild: constant number of worker threads in each server process
# MaxRequestsPerChild: maximum number of requests a server process serves
<IfModule mpm_event_module>
    StartServers          2
    MaxClients          150
    MinSpareThreads      25
    MaxSpareThreads      75 
    ThreadLimit          64
    ThreadsPerChild      25
    MaxRequestsPerChild   0
</IfModule>

# These need to be set in /etc/apache2/envvars
User ${APACHE_RUN_USER}
Group ${APACHE_RUN_GROUP}

#
# AccessFileName: The name of the file to look for in each directory
# for additional configuration directives.  See also the AllowOverride
# directive.
#

AccessFileName .htaccess

#
# The following lines prevent .htaccess and .htpasswd files from being 
# viewed by Web clients. 
#
<Files ~ "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy all
</Files>

#
# DefaultType is the default MIME type the server will use for a document
# if it cannot otherwise determine one, such as from filename extensions.
# If your server contains mostly text or HTML documents, "text/plain" is
# a good value.  If most of your content is binary, such as applications
# or images, you may want to use "application/octet-stream" instead to
# keep browsers from trying to display binary files as though they are
# text.
#
DefaultType text/plain


#
# HostnameLookups: Log the names of clients or just their IP addresses
# e.g., www.apache.org (on) or 204.62.129.132 (off).
# The default is off because it'd be overall better for the net if people
# had to knowingly turn this feature on, since enabling it means that
# each client request will result in AT LEAST one lookup request to the
# nameserver.
#
HostnameLookups Off

# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here.  If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
#
ErrorLog /var/log/apache2/error.log

#
# LogLevel: Control the number of messages logged to the error_log.
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
#
LogLevel warn

# Include module configuration:
Include /etc/apache2/mods-enabled/*.load
Include /etc/apache2/mods-enabled/*.conf

# Include all the user configurations:
Include /etc/apache2/httpd.conf

# Include ports listing
Include /etc/apache2/ports.conf

#
# The following directives define some format nicknames for use with
# a CustomLog directive (see below).
# If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i
#
LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %O" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent

#
# Define an access log for VirtualHosts that don't define their own logfile
CustomLog /var/log/apache2/other_vhosts_access.log vhost_combined


# Include of directories ignores editors' and dpkg's backup files,
# see README.Debian for details.

# Include generic snippets of statements
Include /etc/apache2/conf.d/

# Include the virtual host configurations:
Include /etc/apache2/sites-enabled/

# Enable fastcgi for .fcgi files
# (If you're using a distro package for mod_fcgi, something like
# this is probably already present)
#<IfModule mod_fcgid.c>
#   AddHandler fastcgi-script .fcgi
#   FastCgiIpcDir /var/lib/apache2/fastcgi 
#</IfModule>
LoadModule fcgid_module /usr/lib/apache2/modules/mod_fcgid.so

LoadModule passenger_module /var/lib/gems/1.8/gems/passenger-3.0.7/ext/apache2/mod_passenger.so
PassengerRoot /var/lib/gems/1.8/gems/passenger-3.0.7
PassengerRuby /usr/bin/ruby1.8


ServerName demo

and my vhosts file

#No DNS server, default ip address v-host

#domain: none
#public: /home/casey/public_html/app/

<VirtualHost *:80>
    ServerAdmin webmaster@localhost
#   ScriptAlias /redmine    /home/casey/public_html/app/redmine/dispatch.fcgi
    DirectoryIndex index.html
    DocumentRoot /home/casey/public_html/app/public

    <Directory "/home/casey/trac/htdocs">
        Order allow,deny
        Allow from all
    </Directory>

    <Directory /var/www/redmine>
        RailsBaseURI /redmine
        PassengerResolveSymlinksInDocumentRoot on
    </Directory>

#   <Directory />
#       Options FollowSymLinks
#       AllowOverride None
#   </Directory>
#   <Directory /var/www/>
#       Options Indexes FollowSymLinks MultiViews
#       AllowOverride None
#       Order allow,deny
#       allow from all
#   </Directory>

    ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/
    <Directory "/usr/lib/cgi-bin">
        AllowOverride None
        Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
        Order allow,deny
        Allow from all
    </Directory>

    ErrorLog /home/casey/public_html/app/log/error.log

    # Possible values include: debug, info, notice, warn, error, crit,
    # alert, emerg.
    LogLevel debug

    CustomLog /home/casey/public_html/app/log/access.log combined

#    Alias /doc/ "/usr/share/doc/"
#    <Directory "/usr/share/doc/">
#        Options Indexes MultiViews FollowSymLinks
#        AllowOverride None
#        Order deny,allow
#        Deny from all
#        Allow from 127.0.0.0/255.0.0.0 ::1/128
#    </Directory>

</VirtualHost>

Solution 1

I use following redmine.conf file in apache2 which runs perfectly.

 # Loading Passenger
LoadModule passenger_module /usr/lib/ruby/gems/1.8/gems/passenger-3.0.13/ext/apache2/mod_passenger.so
PassengerRoot /usr/lib/ruby/gems/1.8/gems/passenger-3.0.13
PassengerRuby /usr/bin/ruby

<VirtualHost *:80>
   ServerName redmine.mycompany.com
   DocumentRoot /var/www/redmine/public
   <Directory /var/www/redmine/public>
      # This relaxes Apache security settings.
      AllowOverride all
      # MultiViews must be turned off.
      Options -MultiViews
      allow from all
   </Directory>

   ErrorLog "|/usr/sbin/rotatelogs /etc/httpd/logs/redmine-error.%Y-%m-%d.log 86400"
   CustomLog "|/usr/sbin/rotatelogs /etc/httpd/logs/redmine-access.%Y-%m-%d.log 86400" "%h %l %u %t %D \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""

</VirtualHost>

Solution 2

Do you have an .htaccess file? If so, please post its contents. If not, try updating the directory block in the vhost config:

<Directory /var/www/redmine>
    #RailsBaseURI /redmine
    #PassengerResolveSymlinksInDocumentRoot on
    Options Indexes ExecCGI FollowSymLinks
    AddHandler fastcgi-script fcgi
    RewriteEngine On
    RewriteBase /redmine
    RewriteRule ^$ index.html [QSA]
    RewriteRule ^([^.]+)$ $1.html [QSA]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
</Directory>

Comments

[prodigitalson]

whats your virtualhost container and apache configuration look like? Also you di start the server with passenger start from the redmine install directory correct?

[haknick]

do you have ruby on rails installed and working properly ?

[Casey Flynn]

Edit: I included my vhosts and my apache configuration files, as far as I know I have.

[Casey Flynn]

@haknick, I believe I installed Ruby on Rails properly during while following the instructions. Is there a command I can run to verify this?

[Greg Petersen]

ls -l /var/www/redmine? Did you enable the passenger module sudo a2enmod passenger?