Reverse DNS not working , not found: 3(NXDOMAIN)

12,983

This happened to me even though the nameservers and DNS records were setup correctly. Turned out that the domain name had previously had privacy service and on domain renewal the privacy service had not been renewed and so the ICANN administrative email was still set to the privacy service so that when ICANN domain confirmation email was sent out it was never received. The domain was then suspended without notice by the domain registrar, netfirms.com. Once I updated the administrative contact associated with the domain and confirmed the resulting ICANN email to confirm the domain's ownership, all worked. I mightn't have found it for a while, but the support folks at rackspace.com suggested that somehow the domain might be suspended. netfirms support confirmed this. It is the domain owner's responsibility to keep admin contact info, read: email, up to date. Hope this helps someone.

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Wawan Brutalx
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Wawan Brutalx

Fullstack Web Developer ( Laravel, AngularJS )

Updated on July 19, 2022

Comments

  • Wawan Brutalx
    Wawan Brutalx almost 2 years

    i have a vps with WHM installed, and now i try to add rDns , i was following this guide https://documentation.cpanel.net/display/CKB/How+to+Configure+Reverse+DNS+for+BIND+in+WHM

    but it doesnt work..

    my ip address is 192.99.175.224 , and the hostname is vps.indowebdeveloper.com,

    I was try to add a dns zone on whm

    IP : 192.99.175.224
    
    Domain : 224.175.99.192.in-addr.arpa
    

    And after i add it, i use edit dns zone to add PTR record on 224.175.99.192.in-addr.arpa

    Here is my configuration enter image description here

    And after that, i try to use host 192.99.175.224 on SSH i get

    Host 224.175.99.192.in-addr.arpa. not found: 3(NXDOMAIN)
    

    Am i missed something ? can anybody here help me out.. thankyou

    • Scott Solmer
      Scott Solmer over 9 years
    • Markus W Mahlberg
      Markus W Mahlberg over 9 years
      Jeez, I really think se is becoming overspecialized.
    • vstm
      vstm over 9 years
      Your hoster normally defines the reverse DNS records. You could ask them to add the 224 entry to the zone 175.99.192.in-addr.arpa.
  • Tom Pace
    Tom Pace over 7 years
    Solved my problem, thanks Joe. Plus I got some before-and-after dig reports for my own archives, related to this.
  • Rutrus
    Rutrus almost 3 years
    This will solve my problem too. Useful answer.