Setting reply-to address in Domino/Notes

Question

As background, I'm a very reluctant Domino "admin" and know very little about settings on the server.

I have a mail-in database which is using the ID of the admin who set it up as the from/reply address. Obviously he'd prefer that replies go back to the mail-in database. Where can I set the reply-to address or the from address to something else?

Clarification (probably the first of many): The mailbox receives mail (it's the webmaster@ourcompany address). A couple of people monitor the mailbox and send replies if any are warranted. We don't want the replies coming from any individual's address - just have them come from webmaster. Instead, they appear to come from [e-mail].

Solution 1

I highly recommend converting the design of the mail-in database from the standard mail template to the DominoTeamMailbox template available at OpenNTF:

http://www.openntf.org/Projects/pmt.nsf/ProjectLookup/DominoTeamMailbox

You can manually set the from/reply-to addresses in the database configuration. We use it for all of our mail-in databases (as well as our customers').

Solution 2

If you make mail-in-database and give it hierrarcical name like info/mail and put it as owner of the mail box, the reply address will be always the internet address of the mail-in-database. (it will show sent by someone though).

Comments

[J.T. Grimes]

This is looking promising. I can't find any information about whether it's been updated for Domino 8. Have you tried it under 8 yet?

[Steve Townsend]

We use it under both 7 and 8 with no problems. It's documented as working for Domino 7 or later, FYI.

[atom]

I use this on several client sites, some running 8.5.3 and it works no problem. The look and feel is not the 8 template, but functionality wise, works perfectly.