Skype doesn't work anymore

5,503
sudo apt-get install libcanberra-gtk-module 

or possibly, force the i386 version:

sudo apt-get install libcanberra-gtk-module:i386

I am uncertain of the dependencies and requirements for the other two: my understanding is that "overlay-scrollbar" is not critical, but unity-gtk might be.

sudo apt-get install unity-gtk2-module:i386

I am facing a similar issue.

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user1257255
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user1257255

Updated on September 18, 2022

Comments

  • user1257255
    user1257255 over 1 year

    Today I got an update to Skype 4.3. I was really happy to see that and I immediately update it from 4.2 through software update program (default in Ubuntu). After the update I tried to start Skype but after few seconds nothing happend. So I opened up terminal and typed command skype and I found the problem. There it is:

    Skype problem with Gtk

    user@hostname:~$ skype
    Gtk-Message: Failed to load module "overlay-scrollbar"
    Gtk-Message: Failed to load module "unity-gtk-module"
    Gtk-Message: Failed to load module "canberra-gtk-module"
    Aborted
    

    I already tried to find unmet dependencies, but it seems that there is everything installed. I'm using Ubuntu 14.04.1 64-bit. How to solve that problem?

    • Tim
      Tim over 9 years
      Well I get the first error because I unintalled overlay-scrollbar have you tried to --reinstall that?
    • user1257255
      user1257255 over 9 years
      I tried and problem still exists.
    • Tim
      Tim over 9 years
      Tried for all 3?
    • user1257255
      user1257255 over 9 years
      No, just for overlay-scrollbar, because I don't know in which package are unity and canberra gtk modules. If I try to reinstall them I got error E: Unable to locate package unity-gtk-module.
    • Tim
      Tim over 9 years
      i expect it is in ubuntu-desktop
    • user1257255
      user1257255 over 9 years
      Nothing changed after sudo apt-get install --reinstall ubuntu-desktop
    • αғsнιη
      αғsнιη over 9 years
      Delete old Skype folder cd ~ && rm -r .skype and then start skype again.
  • user1257255
    user1257255 over 9 years
    I reinstalled Skype package and there wasn't any change. I will not install Skype from official website, because we need to find out what's the problem with the version from Ubuntu repository and fix it, to enable new users good experience and solve my problem :)
  • ShadowMitia
    ShadowMitia over 9 years
    That seems fair enough! I seem to remember I had a problem while upgrading skype a few months ago, I remember solving it by doing mv .skype skype-bak, I never understood why but I only wanted it to work ;)
  • user1257255
    user1257255 over 9 years
    I discovered those two packages a little bit before I saw your reply. They are a part of fix, but there's a new problem. You have to install overlay-scrollbar-gtk2:i386, but it is not possible due to unmet dependencies which are already installed. And there's another message which is saying something about GLib and GSettings backend. I know that much for now...
  • user1257255
    user1257255 over 9 years
    It seems that there's the end of Skype usage for users which have the same problem as us. I successfully installed all dependencies and after when I run skype command, there's just message: Aborted. I don't know what could be wrong -.-".
  • user1257255
    user1257255 over 9 years
    LOL! Check out the last comment in reply of ShadowMitia. It works even if you don't have dependencies mentioned in main post.
  • Camilo Rada
    Camilo Rada about 6 years
    Didn't work for me
  • mcExchange
    mcExchange about 6 years
    Yeah it doesn't work with the most recent version of skype anymore. You might want to go to the skype website and look for older versions. skypeforlinux_8.10.0.4_amd64.deb is the one that I downloaded. It runs fine on Ubuntu 14.04