SMART data self test is greyed out in Disks?

Question

Why is that? It is ok for the 2nd drive which is external usb ssd.

Solution 1

From How can I check the SMART status of a SSD or HDD on current versions of Ubuntu 14.04 through 18.10?:

SMART option greyed out

This can happen with NVMe SSD's. You need to install NVMe SSD specific SMART tools:

sudo apt install nvme-cli

Then run the program to report health of drive:

$ sudo nvme smart-log /dev/nvme0
Smart Log for NVME device:nvme0 namespace-id:ffffffff
critical_warning                    : 0
temperature                         : 40 C
available_spare                     : 100%
available_spare_threshold           : 10%
percentage_used                     : 0%
data_units_read                     : 28,167,888
data_units_written                  : 19,397,424
host_read_commands                  : 561,183,142
host_write_commands                 : 171,788,833
controller_busy_time                : 1,354
power_cycles                        : 2,385
power_on_hours                      : 1,363
unsafe_shutdowns                    : 133
media_errors                        : 0
num_err_log_entries                 : 608
Warning Temperature Time            : 0
Critical Composite Temperature Time : 0
Temperature Sensor 1                : 40 C
Temperature Sensor 2                : 51 C

The most important data point is:

percentage_used                     : 0%

When it hits 100% it is time worry about replacing your drive. That said this drive is two years old and still at 0%

Solution 2

NVME Support was added to smartmontools starting from version 6.5. Please note, that currently NVMe support is considered as experimental.

You can check your current version with the command apt-cache policy smartmontools

The latest version for 16.04 LTS in the repositories ATM is 6.4+svn4214-1 which doesn't have this feature. However it appears that the versions available for artful, bionic and cosmic do have it. Newer packages can often be found here. Alternatively, you can install from source or try a daily build.

For more details on the current status of NVMe support in smartmontools check the wiki.

Info on USB SMART support in smartmontools can be found here.

Solution 3

Not all USB adapters support SMART. I have 2: one of them supports it, the other one not. Both of them USB3

Comments

[mook765]

Probably your SSD does not support S.M.A.R.T.

[Admin]

The problem is the USB adapter.

[user240891]

its a built it nvme ssd in lenovo x1 yoga laptop the other is external ssd drive which is fine and can run a SMART. But yeah the one that is grayed out is the main OS partition and is mounted

[WinEunuuchs2Unix]

OP is on Ubuntu 16.04 (at time of writing question in 2017). Will the new version install on an old LTS? Also is there a link to product description with screenshots?

[sudodus]

@WinEunuuchs2Unix, Good catch about the version :-) I am not sure if the new version installs on an old LTS. But the test can be done from a newer Ubuntu version running live (without installing nvme-cli). Still Disks has it greyed out for nvme. -- What product description are you asking for (the nvme or the connecting chain PCI-e card, motherboard)?

[Tim Richardson]

installing this did not fix the disabled options in the gnome app disks (ubuntu 21.04)