Some web video is not working for me browser independently. Why?

22,448

I finally solved this. Essentially the solution is to remove all application data for flash. Here's the instructions I followed if someone finds this post:

Let's try the following: Close your browser windows In Explorer, navigate to the following folder: C:\Users\username\AppData\Roaming\ (the easiest way to accomplish this is to type %appdata% in Explorer's path bar.) Delete the Macromedia folder Next, go into the Adobe folder and delete the "Flash Player" folder inside. Finally, go to "c:\windows\system32\macromed\flash" and look for an mms.cfg file. If one is present, please rename it. Once complete, try those offending sites out again.

http://forums.adobe.com/thread/906688

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Johannes
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Johannes

Updated on September 18, 2022

Comments

  • Johannes
    Johannes over 1 year

    Some flash videos are simply not working for me. One example is gamespot.com. The flash element loads, but it does not display correctly or play the video.

    This also happens on other sites, for example gameone.de. However most sites, e. g. youtube.com work. Strangely, this happens with all browsers, not just my default browser (which is chrome). I am on windows 7 64.

    I even tried to connect to a VPN, no change.

    I suspect this is some problem with a flash setting. i tried turning off hardware acceleration, but no change. Also, I tried googling for an answer with little success.

    Any ideas?

    • iglvzx
      iglvzx almost 12 years
      Which browser and version? Which version of Flash Player?
    • Ƭᴇcʜιᴇ007
      Ƭᴇcʜιᴇ007 almost 12 years
      Have you tried reinstalling Flash? Have you tried in Safe Mode? If this just started recently, have you tried using Windows' System Restore to go back to a point in time when it worked?
    • Johannes
      Johannes almost 12 years
      @iglvzx am currently using chrome 19 (the current version). Flash is also the current version. which is 11.2.202.235.
    • Johannes
      Johannes almost 12 years
      @techie007 My understanding is that chrome uses its own built-in version of flash. How can I reinstall this then? Anyway, i will try to do so for IE now.
    • Johannes
      Johannes almost 12 years
      @techie007 I reinstalled. No change. Also I cannot roll back, unfortunately, as this has happened for months.
    • iglvzx
      iglvzx almost 12 years
      @Johannes Can you try Google Chrome Portable? It installs to a single folder without touching anything else. If it works, then there is an issue with your actual Google Chrome installation. If not, then it may be a plugin or broader issue.
    • Johannes
      Johannes almost 12 years
      I finally solved this, following these instructions forums.adobe.com/thread/906688. Thanks for your help guys.
    • Jeremy W
      Jeremy W almost 12 years
      Please post and accept those instructions as an answer so that future visitors can benefit.
  • iglvzx
    iglvzx almost 12 years
    Excellent! Welcome to Super User. :)