SSRS Report stucks at loading IE 11

23,297

Solution 1

Per the OP, add the site to Compatibility View.

It's also possible that the browser detection needs to be updated on the server side for .Net per this blog article. Basically, there's a hotfix for ASP.Net 4.0 and one for ASP.Net 3.5sp1 and ASP.net 2.0 that you need to apply. Alternatively, you can update to ASP.Net 4.5 which will also fix the 4.0 issue.

Solution 2

You might need to upgrade to your SQL server to Service Pack 2. There are several issues compatibility issues with ie10+ and SQL Server 2008R2 RTM.

ReportViewer's Print Button Incompatible with IE 10?

The following table lists the major releases of SQL Server 2008 R2.
Release Product version
SQL Server 2008 R2 Service Pack 2   10.50.4000.0
SQL Server 2008 R2 Service Pack 1   10.50.2500.0
SQL Server 2008 R2 RTM  10.50.1600.1

Microsoft Article on Server Version

Connect to the instance of SQL Server, and then run the following query:

Select @@version
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user3268139
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user3268139

Updated on September 12, 2020

Comments

  • user3268139
    user3268139 over 3 years

    We are running SQL Server 2008 R2. All these reports were working fine until we upgraded IE from 10 to 11. Every time we run a report, it will just stuck at loading forever.

    Tried changing the document mode to other versions.

  • Lynn Crumbling
    Lynn Crumbling about 10 years
    @user3268139 Did the additional information about that browser detection issue help at all? (You'll need to remove that site from the compatibility list to see if it really worked.)
  • David Masters
    David Masters over 9 years
    I installed this patch and it seemed to fix the issue, but then next day it was broken again :|