Thunderbird :: Stuck at Google sign-in

Question

After updating my personal Gmail account password, I am unable to reconnect my Thunderbird to my Gmail account. I get to the Google login page, but when I click 'Next' nothing happens.

I have uninstalled, purged and ran it after a fresh install from a download through the shell, but I get the same issue. Not sure if this is a bug or something else. I ran it from command line; turned off the firewall; and checked dmesg, but none yielded any useful information.

Update: I figured that since I was able to set up Thunderbird once on Ubuntu 16.1, then a fresh install--without running apt-get update and upgrade--should do it. But to no avail.

I also tried setting up a new Gmail account, again no avail. This is frustrating. I really like using Thunderbird to manage my Gmail.

Update2: I have another computer with Linux Mint, it has the exact same issue. Is this something wrong with Gmail? Does it have to do with permissions?

Here's the screen where I get stuck:

Solution 1

I had asked the same question today and got this answer:

https://askubuntu.com/a/910630/621017

It worked for me, but I had to reboot after uninstalling and only then reinstalled TB.

Solution 2

Alternate Workaround:

If anyone needs a workaround for any reason as I did, here is one option to consider to get your gmail working in Thunderbird without the patch or beta release.

First in your gmail account you will need to have “Allow less secure apps” turned on. You can always turn this back off when you have OAuth working again. Google tool screenshot

Next, In Thunderbird > account settings > server settings > Change the Authentication method from “OAuth” to “Normal Password”. Auth setting screenshot

Last change the SMTP server settings to normal as well (to be able to send out email).

This got me back into my email when I can’t get the latest patch for Thunderbird easily.

Comments

[George Udosen]

What version of Ubuntu?

[Organic Marble]

Does "more options" do anything?

[UnqtiousDude]

@George It is Ubuntu 16.04.

[UnqtiousDude]

@Organic Marble The 'more options' button's background animates, but does nothing. If I try other buttons or links, they either do nothing or crash Thunderbird. I am running it from command, yet even when it crashes, the command line doesn't present any error message.

[pomsky]

Possible duplicate of Why can't I progress beyond entering my username when configuring Thunderbird to use Gmail?. OP's self-answer just refers to an answer posted to this question.

[UnqtiousDude]

Either Google updated the login page or my VPN is lying about routing me through Hong Kong. Either way, this didn't work for me sadly.

[David Foerster]

Welcome to Ask Ubuntu! I recommend to edit this answer to expand it with specific details about how to do this. (See also How do I write a good answer? for general advice about what sorts of answers are considered most valuable on AskUbuntu.)

[Taptic]

@UnqtiousDude Have you cleared your cookies

[UnqtiousDude]

@Taptic How do you clear the cookies in Thunderbird? Delete the .thunderbird folder?

[Taptic]

Preferences, Privacy, Show Cookies, select the cookie for Google, Remove Selected

[SRDC]

This did the trick (after allowing it in Google): "Change the Authentication method from “OAuth” to “Normal Password". NOTE: If you're adding a new Gmail account, you have to click "Manual Config" to be able to access this setting.

[Alexey Ce]

which plugin? how did you uninstall it?

[Organic Marble]

addons.mozilla.org/en-US/thunderbird/addon/… I only use google calendar in thunderbird, not gmail.

[Alexey Ce]

what versions work or don't? (assuming it's a version number thing.)

[Alexey Ce]

not related to where logging from. not bad general troubleshooting, points for being thorough, but not the error/bug/problem.