Troubleshooting blocked/dropped ports on Sonicwall firewalls

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According to SonicWALL's Log Event Reference Guide, the UTM only logs up to 32k and then flush the logs.

Log Persistence

SonicOS currently allocates 32K to a rolling log buffer. When the log becomes full, it can be emailed to a defined recipient and flushed, or it can simply be flushed. Emailing provides a simple version of logging persistence, while GMS provides a more reliable and scalable method. By offering the administrator the option to deliver logs as either plain-text or HTML, the administrator has an easy method to review and replay events logged.

So, If you wan't to gather enough data to troubleshoot blocked/dropped ports issues you will need to setup either a GMS/Analyzer (Which displays lots of information in a graphical console), or your favorite syslog daemon in a server.

The procedure to enable a syslog server is the same as adding an GMS/Analyzer appliance: https://support.software.dell.com/kb/sw10097

Update:

To get that level of detail with SonicWALL, you definitely will have to deploy a Syslog server. If you don't want to see anything else besides dropped/blocked packets reports, make sure to go to Log > Categories and uncheck all the fields except Network Access.

To have an idea of what kind of information you can expect to find in your syslog server, take a look at this filter:

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Updated on September 18, 2022

Comments

  • safex
    safex over 1 year

    This post shows how to filter a panda dataframe for length of strings in a column. I am looking for a solution that implements this using query().

    df = pd.DataFrame({'A': ['aa','bbb','aaaaa']})
    #df.query("len(A) >2")
    

    should drop the first row.

    • SpacemanSpiff
      SpacemanSpiff over 9 years
      What version of SonicOS? There are built-in graphs and reporting to show this.
    • Alex
      Alex over 9 years
      SonicOS Enhanced 6.1.1.7-24n--CFS-3n
  • Alex
    Alex over 9 years
    Hi Gabriel, I have mentioned trying Analyzer in the question text. The problem is, I do not see where in Analyzer shows blocked ports. I found blocked sites and blocked intrusion attempts but not blocked (dropped) ports.
  • Alex
    Alex over 9 years
    @Gabrial, which report in the analyzer shows the dropped packets/sessions, either due to policy or other?
  • Alex
    Alex over 9 years
    Apologies @Gabriel, name misspelled
  • Gabriel Talavera
    Gabriel Talavera over 9 years
    @Alex, try going to Analyzers > Log Analyzer and find a filter that suits your need, it's very limited though.