Ubuntu 16.04 LTS black screen after suspension on Dell Inspiron 15

graphics 16.04 suspend

5,549

Sounds like it's a very new laptop. Maybe it's not fully supported just yet. You could try one of the mainline kernels, with better AMD support by amdgpu. Get the files from here: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety/

download linux-headers-4.6.0-040600_4.6.0-040600.201605151930_all.deb, linux-image-4.6.0-040600-generic_4.6.0-040600.201605151930_amd64.deb, linux-headers-4.6.0-040600-generic_4.6.0-040600.201605151930_amd64.deb.

go into the folder (make sure you don't have any other files beginning with linux in there, open terminal in that folder and:

sudo dpkg -i linux*

reboot.

I'm not really sure how good the dual GPU is with AMD and Linux though. That you will have to figure out from googling.

5,549

breezymri

Updated on September 18, 2022

Comments

breezymri over 1 year

I just installed Ubuntu 16.04 LTS on my new laptop from Dell with both an integrated graphics card Intel HD graphics 520 and a dedicated graphics card AMD radeon r5 m335. In my system settings/details, only the integrated intel HD 520 card is listed. When I close the lid, it is supposed to go to suspension mode. But the fan keeps running and the machine gets hot. When I open the lid again, it's just a black screen. I have to hard reboot to get it back.

I also have windows 10 on it. It had the same issue of black screen. I solved that by installing AMD display driver updates.

Any help in resolving this issue is deeply appreciated because it is so frustrating.
Joakim Koed almost 8 years

You are welcome :) Glad it worked out!
breezymri almost 8 years

That did solve the black screen problem. However, I had other problems popping up. Like battery won't charge when plugged in. So I decided to downgrade to 15.10. There was still the black screen problem and your solution still worked. Hoping that no other problems will pop up this time.
breezymri almost 8 years

Just to follow up, it turned out to cause other issues with other software. I was trying to use virtualbox and it said that the specific files listed above were not supported. Now I am left with no viable choice. Will try to install ubuntu 14.04.
breezymri almost 8 years

Tried ubuntu 14.04 and that still did not work. Eventually I got tired and just decided to update the system to the latest (16.04 LTS) and deal with it. To my delight, everything started to work after the update. I am not sure why though.