Ubuntu Single Sign-On Account stuck on "Connecting..."
Solution 1
Try removing any existing Ubuntu accounts and adding them again. That simple step worked for me.
You should be getting a message about authorising the snap daemon (which asks for your local root user password). If not, check if snap works:
snap login
If you don't have snap, there might be something wrong with your Ubuntu (it should be included by default). Snap can, however, be installed:
sudo apt install snapd
If you still cannot add your account, but you only wanted to enable canonical-livepatch, try activating it from terminal:
sudo snap install canonical-livepatch
sudo canonical-livepatch enable <key>
replace < key > with your live-patch key, which can be generated from:
https://www.ubuntu.com/livepatch
Then go open 'software & updates', click on the 'updates' tab, and enable livepatch
Solution 2
With 20.04, I found that the livepatch URL above redirects to Ubuntu Advantage and that when you click the green button "Get Ubuntu Advantage" then you can create a free key but the command to enable livepatch is different:
sudo ua attach <key>
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Ben Welsh
Updated on September 18, 2022Comments
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Ben Welsh almost 2 years
Hi I've just installed Ubuntu 18.04 When I go to settings / online accounts and click Ubuntu Single Sing-ON and input the correct credentials it just hangs on "Connecting..." and doesn't do anything. If I put incorrect details in however It almost immediately tells me that the credentials are incorrect. Is this a bug or me being silly and is there a work around?
Thanks For any help.
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Admin almost 6 yearsI'm having the same issue myself. I've checked logging in from the browser as well, no problem. Other accounts sign in fine.
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Chris Hayes over 2 yearsWorked for me! Thanks.